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The Revenue & Retention Blog
A business strategy blog for dental, optometry, spa and wellness practice owners & their team members.
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3749 articles
How to Improve Patient Retention and Build a Dental Practice Patients Brag About
If You’re Always Chasing New Patients, You’re Ignoring the Gold Sitting in Your Chairs Let’s play this out: You’re spending $200+ to get one new patientYou’re booking them… onceThen they vanish into the dental marketing abyss, never to be seen again Sound familiar?Your problem isn’t new patients. It’s patient retention. If you’ve been asking yourself […]
How to Drop Dental PPOs and Replace Them With Recurring Revenue Patients Who Pay You What You’re Worth
Dental PPOs Are a Parasite—Here’s How to Cut Them Out for Good Let’s get something straight. PPOs aren’t partners—they’re profit parasites. They pay late, they pay less, and they control your treatment plan from across the country. If you’ve been searching for how to drop dental PPOs, this is your field guide.Not just how to […]
Drop the PPO: How to Break Free and Build a Profitable Dental Practice with Membership Revenue
If You’re Still Working for PPOs—You’re Not Working for Yourself Drop the PPO!!! Here’s a cold hard truth wrapped in a molar-shaped bow:If you’re still saying, “We’re in-network with X insurance,” you’re working harder and earning less. PPOs slash your fees Delay your payments Deny your claims Dictate your treatment plans That’s not a partnership. […]
Facebook Dental Advertising: The System That Turns Clicks into Loyal, High-Value Patients
If You’re Just Boosting Posts—You’re Doing Facebook Dental Advertising All Wrong Let’s cut through the fluff:Posting pretty tooth graphics and hitting “Boost” is NOT marketing.Running a generic “New Patient Special” ad and hoping for calls is NOT a strategy.Measuring success by likes instead of new revenue? Big mistake. Facebook dental advertising done right = ✅ […]
Facebook Targeting for Dentists That Actually Fills Your Chairs (Not Just Your Feed)
If Your Facebook Ads Are Getting Likes But No Patients—It’s a Targeting Problem You’ve got the ads. Now let’s talk about Facebook Targeting for DentistsYou’ve got the offer.You even boosted a post once ()… But your schedule is still full of no-shows, price shoppers, and “Let me check with my insurance” patients. The problem isn’t […]
How to Get More Day Time Hygiene Patients (Without Begging for Walk-Ins or Discounts)
Your Hygiene Schedule Shouldn’t Be Full at 5PM and Crickets at 10AM Let’s get real & discuss How to get more day time hygiene patients You’ve got hygiene slots wide open at 10:00 AM on Tuesday…But you’re turning away every 5:00 PM patient who calls in last minute.Your team is “busy” but your revenue is […]
Dental Office Manager Responsibilities That Actually Drive Revenue (Not Just Keep the Lights On)
Your Dental Office Manager Shouldn’t Just “Manage”—They Should ScaleLet’s be honest. If your dental office manager is just rescheduling no-shows and organizing supply cabinets…You’re not getting a return on that $60–$90K salary. They shouldn’t just run the schedule—they should run the SYSTEM. They shouldn’t just answer phones—they should CLOSE memberships. They shouldn’t just track production—they […]
How to Hire a Dental Office Manager That Doesn’t Burn Out or Burn You
Your Dental Office Manager Is Either a Revenue Generator—or a Bottleneck Real talk?Your dental office manager is the backbone of your practice. They handle scheduling, insurance, billing, patient relationships, and putting out fires before they reach your op. But if they’re not: ❌ Aligned with your business goals❌ Trained on patient loyalty and membership growth❌ […]
The Truth About Your Dental Case Acceptance Average (and How to Fix It Fast)
If You’re Diagnosing Treatment But No One’s Saying Yes—You’ve Got a Revenue Problem Lets talk about dental case acceptance average You could be the Michelangelo of molars…You could design the most beautiful crown this side of the Mississippi…But if your patients aren’t saying “yes” to treatment, your talent is sitting on the shelf. Reality check: […]
How to Reduce Dependence on PPOs and Finally Take Control of Your Practice
PPOs Are Eating Your Profit—Here’s How to Fire Them its 2025, time to reduce dependence on PPOs! If PPOs were an employee, you’d have fired them YEARS ago.✅ They slash your fees✅ Take weeks (or months) to pay✅ Deny claims like it’s their full-time job And yet, so many practices still rely on PPOs like […]
The Ultimate Dental Instagram Strategy to Attract, Convert & Retain Patients (Without Selling Your Soul to PPOs)
If You Think Instagram is Just for Smile Selfies, You’re Leaving $$$ on the Table Look, if your current dental Instagram strategy is:A once-a-week post of your front desk team with a “Happy Tooth Fairy Day!” captionA stock image of a toothbrushA $99 cleaning promo posted and ghosted Then congrats—you’re invisible. Real talk: Instagram isn’t […]
Dental Practice Income: How to Grow It Without Working Harder or Seeing More Patients
Your Dental Practice Income Doesn’t Have to Be Tied to Chair Time Let’s get this out of the way— You DON’T need more patients. You DON’T need to work more hours. You definitely DON’T need more PPOs draining your margins. What you need is a smarter strategy to grow your dental practice income by focusing […]