BoomCloud Podcasts

• The Navigating Dental Insurance PodcastEp 2069/4/202600:27:44

  AppleCare for Teeth: How Dental Warranty Protects Patients and Practices

  What if patients could protect their dental treatment the same way people protect their iPhone with AppleCare? In this episode, Jordon Comstock sits down with Jared Parente to talk about a different approach to restorative and cosmetic dentistry: protecting the work after the treatment is completed . Jared describes the model as “AppleCare for teeth.” Patients can opt into protection for qualifying treatment, giving them added confidence that if something happens years later, they can return to the practice without facing another large unexpected bill. And it solves an uncomfortable problem for dentists too. Instead of having the awkward conversation about whether a crown, veneer, or other restoration should be repaired at no charge, the protection model creates a structure where the patient can be taken care of while the dentist can be compensated for doing the work again. Jared and Jordon discuss how this creates a better experience for both sides of the chair—and why protecting treatment may become an increasingly important part of building patient trust and loyalty. In this episode, you’ll learn: Why Jared describes the concept as AppleCare for teeth How treatment protection works for restorative and cosmetic dentistry Why unexpected treatment failures create tension between patients and practices How protection plans can eliminate awkward financial conversations Why patients value knowing their investment is protected How practices can take care of patients without automatically absorbing the cost of replacing treatment Why this model can create a genuine win-win between the patient and the dental practice Resources Dental Warranty Learn more about Jared Parente and treatment protection for dental practices and patients. BoomCloud Build and manage a dental membership program designed to create recurring revenue and strengthen the direct relationship between your practice and your patients.

• The Navigating Dental Insurance PodcastEp 2058/28/202600:46:01

  The Prison That Changed Dentistry: Roy Shelburne's Story Every Dentist Needs to Hear

  Show Notes Dr. Roy Shelburne shares the story that changed his life forever Lessons learned from serving 19 months in federal prison Why ignorance of billing regulations is never a legal defense The documentation mistakes that can expose a practice to healthcare fraud Building compliance systems that protect dentists and their teams Why proper clinical notes matter more than most practices realize Common insurance billing mistakes that create unnecessary legal risk The financial realities facing dentistry today How shrinking reimbursements are squeezing practice profitability Why recurring revenue is becoming essential for modern dental practices How patient membership plans reduce dependence on PPOs Real-world examples of practices creating predictable monthly recurring revenue Protecting your practice while improving cash flow and long-term value Leadership lessons learned through adversity and rebuilding a career Practical advice every dentist, office manager, and billing coordinator should implement immediately Resources Dr. Roy Shelburne Manage and Grow a patient membership plan with BoomCloud – https://boomcloudapps.com Memorable Quote "My passion is to be the last dental professional who goes to prison for things they didn't know or understand." — Dr. Roy Shelburne

• The Navigating Dental Insurance PodcastEp 2048/21/202600:26:51

  Outsmarting Insurance Denials with Ericka Aguilar

  Why the ADA's latest financial data signals a growing profitability problem for dental practices The rise of AI-generated insurance denials and what practices can do about them Why diagnosis codes are changing dental billing forever The biggest mistakes offices make when handling insurance appeals Why fewer than 1% of denied claims are appealed—and why that's costing practices thousands Understanding Prompt Pay Laws and how they can increase collections How to identify insurance company violations and hold payers accountable Documentation, clinical notes, and attachment strategies that strengthen claims Why clean claims matter more than ever The legal architecture behind successful insurance billing How recurring revenue from membership plans helps practices weather economic uncertainty The strategy successful practices use before dropping PPOs Real-world case studies of practices generating over $50,000 per month in recurring membership revenue Why membership patients accept significantly more treatment than PPO or cash patients Common mistakes practices make when managing membership plans manually Leadership and implementation tips for successfully launching a membership program Building long-term practice value with recurring revenue Resources Mentioned BoomCloud: https://boomcloudapps.com Fortune Billing Solutions: https://dentalbillingdoneright.com Ericka Aguilar Instagram: @DentalBillingCoach TikTok: @DentalBillingCoach Navigating Dental Insurance Podcast Automatic Patient Podcast Front Office Formula Podcast Key Takeaway "The practices that thrive over the next decade won't just collect more—they'll build recurring revenue, reduce dependence on PPOs, and create financial freedom through smarter systems and stronger patient relationships."

• The Automatic Patient PodcastEp 298/14/202600:45:41

  We Dropped Delta: The Truth About Dropping PPOs

  What REALLY happens when a dental practice drops its biggest PPO? In this episode of the Automatic Patient Podcast , I sit down with Dr. Dan Nelson to talk about what happened after his practice went completely out of network—including dropping Delta Dental, which represented roughly 51% of their patient base . We get into the stuff nobody talks about: What happened to the hygiene schedule How many patients they expected to lose Why going out of network requires a financial safety net How they prepared patients before the PPO exit The systems they built to reactivate patients and refill hygiene Why membership-plan patients became some of their most valuable patients How recurring revenue changes the economics of a dental practice Why you should build the alternative before you drop the PPO Dan also shares the challenges honestly. Going out of network wasn't magically easy—but seven months later, the practice was still growing, had added an associate, and had expanded into another location. If you've ever thought about reducing PPO dependence, this conversation is worth watching before you make the jump. 👉 Learn more about Elevation Association: https://www.elevationassociation.com/ Elevation Association helps independent dentists with community, coaching, systems, leadership, and practice growth. 👉 Create your BoomCloud account: https://boomcloudapps.com/ BoomCloud helps dental practices create, manage, automate, and grow their own in-house membership programs while building recurring revenue and stronger direct patient relationships. The big takeaway: Don't drop your PPO and then try to figure out what comes next. Build the financial safety net first. Then make the move from a position of strength. Jordon Comstock - BoomCloudapps.com Dr. Dan Nelson - Elevation Association

• The Navigating Dental Insurance PodcastEp 2038/14/202600:40:26

  The New Rules of Dental Growth: Why Patient Experience Beat Marketing with Dr. Addison Killeen

  Addison's journey from owning six practices to building a healthier, more sustainable business What thriving dental practices are doing differently in today's economy Why spending more on marketing isn't the answer to growth How patient experience creates referrals that lower customer acquisition costs The importance of leadership, accountability, and core values Building systems that improve profitability and reduce overhead Using internal referrals as one of the most effective growth engines Why culture is a competitive advantage in dentistry Lessons from coaching practices through the Dental Success Network (DSN) Creative ways to motivate teams and reward membership growth Practical advice for dentists who want to grow without burning out Resources Dr. Addison Killeen 🌐 https://addisonkilleen.com 🌐 https://dentalsuccessnetwork.com BoomCloud 🌐 https://boomcloudapps.com Referenced in this episode Dental Success Network (DSN): https://dentalsuccessnetwork.com BoomCloud: https://boomcloudapps.com

• The Navigating Dental Insurance PodcastEp 2028/7/202601:05:02

  Howard Farran's Unfiltered Advice: Why Dentists Need More Courage, Less Fear

  Why fear—not dentistry—is holding practices back The mindset shift from blaming PPOs to taking ownership How trust drives treatment acceptance more than sales tactics Why dentists should stop letting insurance dictate clinical decisions Lessons learned from 40+ years in dentistry and Dentaltown Howard's perspective on DSOs, private practice, and entrepreneurship Why AI will augment dentists—not replace them The importance of surrounding yourself with positive, growth-minded people Building a practice culture that patients and employees love Why comprehensive dentistry creates better outcomes for patients and practices Howard's advice for young dentists entering the profession Practical leadership lessons every practice owner can implement immediately Resources Dr. Howard Farran 🌐 https://www.dentaltown.com 🌐 https://www.howardfarran.com BoomCloud 🌐 https://boomcloudapps.com Dental Link IPA 🌐 https://dentallinkipa.com

• The Automatic Patient PodcastEp 287/31/202600:44:32

  How AI Is Rewriting Dental Marketing: What Every Practice Must Know Before It's Too Late

  Connect with Adrian Lefler & My Social Practice: https://www.mysocialpractice.com If you enjoyed this episode, subscribe to The Automatic Patient Podcast, leave a review, and share it with another dentist or marketing leader looking to future-proof their practice. Start Your Patient Membership Program with BoomCloud™ - www.boomcloudapps.com Jordon Comstock - BoomCloudapps.com Dr. Dan Nelson - Elevation Association

• The Front Office FormulaEp 27/31/202600:33:23

  The Financial Formula Every Dental Practice Needs

  Learn more about Laci's Consulting company - practicedynamic.net Start your patient membership plan with BoomCloud - www.boomcloudapps.com

• The Navigating Dental Insurance PodcastEp 2017/31/202600:41:15

  The Hidden Crisis in Dentistry: Why Great Associates Leave and How Smart Practices Win with Dr. Eric Roman

  Learn more about Dr. Eric Roman and Dental Associate Growth: drericjroman.com Or visit: Dental Associate Growth Learn how Jordon helps practices escape PPOs and become self reliant - Start a patient membership plan with BoomCloud

• The Front Office FormulaEp 17/28/202600:34:46

  Why Patient Memberships Are The Best Strategy

  Start your membership plan: https://boomcloudapps.com Learn more: https://boomcloudapps.com/pricing Don't forget to subscribe, leave a review, and share this episode with another dentist or consultant who wants to grow a thriving practice.

• The Navigating Dental Insurance PodcastEp 2007/24/202600:22:54

  The Right Way to Go Out of Network

  Before you drop PPOs. Start a Membership Plan with BoomCloud

• The Automatic Patient PodcastEp 275/29/202600:50:13

  The Real Cost of PPOs in Dentistry

  In this episode, Jordon Comstock and Dan from Elevation Association continue their deep dive into the realities of PPO dependence, fee-for-service transitions, and the changing economics of dentistry. The conversation explores how insurance reimbursement pressures, write-offs, overhead, and poor financial tracking are quietly reducing profitability for dental practice owners across the country. Dan shares what he’s seeing firsthand while helping practices transition toward fee-for-service models — including the operational, financial, and communication changes practices must make to succeed. One of the biggest themes of the episode is this: Many practices are losing far more money to write-offs than they realize because they are not properly tracking the data. The episode also covers: Why dentist owner income is declining How insurance companies use regional fee averages against practices Why “zeroing out” codes hurts practices and surrounding offices How PPO write-offs distort financial data Why most practices don’t accurately track write-offs The operational steps required before dropping PPOs Why patient membership plans are critical before transitioning out of network The importance of bookkeeping and clean P&Ls How recurring revenue and membership plans create stability The role of overhead reduction in improving profitability Why preparation matters before becoming fee-for-service Dan also shares practical insights into: Tracking write-offs correctly Building patient membership benefit plans Understanding reimbursement data Training teams to communicate differently with patients Setting realistic expectations during a PPO transition Jordon Comstock - BoomCloudapps.com Dr. Dan Nelson - Elevation Association

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