Before You Drop PPOs, Fix These Systems | Dana Russell
Key Topics
The importance of systems in dental practice management
Identifying and attracting ideal patients
Strategies for dropping PPO insurance and building membership plans
The difference between systems and micromanagement
How to implement follow-up systems for treatment acceptance
Mindset shifts needed to go out-of-network
Data-driven decision making in dentistry
Building trust and clarity through systems
Chapters
00:00 Introduction to Dana Russell and her background in dentistry
02:01 Dana's journey from clinical roles to practice management and coaching
03:58 Current state of the dental industry and revenue vs expenses
07:00 How to identify and attract your ideal patient
09:58 Building systems for practice growth and patient management
14:00 The role of follow-up systems in increasing case acceptance
18:04 Difference between systems and micromanagement
20:00 Example of a successful follow-up system
23:57 Shifting mindset to go out-of-network and drop PPOs
27:56 Using membership plans to replace insurance revenue
30:04 How to communicate value and build patient trust
32:01 Resources and contact information for practice systems