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The Revenue & Retention Blog
A business strategy blog for dental, optometry, spa and wellness practice owners & their team members.
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3702 articles
How to Drop PPOs in One Day Without Ruining Your Dental Practice
Most consultants advise slowly phasing out managed care plans over years, but ripping off the band-aid in a single move is possible when your practice meets specific criteria. Here is how one solo dentist dropped every PPO contract overnight, took collections from $950,000 to nearly $1.7 million, and kept his schedule full.
Gym Membership Program Playbook
A step-by-step playbook for gym owners: pricing, tiers, enrollment, billing, and retention — without replacing your scheduling software.
How to Price Gym Memberships in 2026
A practical pricing framework for gym owners: compare drop-in economics, build three tiers, and use annual prepay without racing to the bottom.
Cash-Flow Stability for Gyms: Recurring Revenue Beyond New-Member Promos
Stabilize gym cash flow by building a base of recurring membership revenue instead of relying on constant new-member promotions.
Gym Membership Models: Unlimited, Class Packs, and Hybrid Tiers
Compare unlimited, class-pack, and hybrid gym membership models so you can match the right tier to each member and keep revenue predictable.
How to Reduce Gym Churn With Autopay and Failed-Payment Recovery
Reduce gym churn by making autopay the default, recovering failed payments automatically, and offering downgrade paths instead of cancel buttons.
Failed Payments at Gyms: Recovering Revenue Without Awkward Front-Desk Calls
Recover failed gym payments with automated retries, friendly dunning messages, and self-service card updates — no awkward front-desk calls needed.
Med Spa Membership: How to Build a Program Clients Keep Paying For
Chiropractic Recurring Revenue: The Numbers to Track Monthly
The five monthly numbers that show whether a chiropractic membership program is compounding: active members, MRR, net new members, cancellation rate, and revenue per member.
Why Patients Cancel Chiropractic Memberships (And How to Build One They Keep)
Recurring memberships reduce chiropractic patient drop-off — how to design plans for continuity, why declined cards cause most cancellations, and how to win members back.
Family and Couples Memberships for Chiropractic Offices
How to build family and couples membership tiers in a chiropractic office — discount structure, when to offer them, and how to protect margin.