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Case studies

Real practices. Real recurring revenue.

BoomCloud case studies show how dental practices replaced manual membership tracking with automated enrollment and recurring billing. Featured practices grew from 154 to 3,484 active members, with documented annual recurring revenue reaching $1.88 million. Their results came from consistent team enrollment, online sign-up, clear plan pricing, and daily promotion—not software alone.

Jordon Comstock

Written by Jordon Comstock, Founder of BoomCloud

166
Active members

Li & Liao Optometry – Bakersfield

166 active members, $7,036.75 MRR, and $84,441 in yearly recurring revenue.

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91
Active members

Kennedy Vision Health Center

91 active members, $2,600.83 MRR, and $31,210 in yearly recurring revenue.

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330
Active members

Swan Dental

330 active members, $8,420.83 MRR, and $101,050 in yearly recurring revenue.

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233
Active members

Provinces Dental

233 active members, $6,652.33 MRR, and $79,828 in yearly recurring revenue.

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918
Active members

Wood River Dental

Zero to 918 members and $367K in annual recurring revenue in 24 months.

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3,484
Active members

7 to 7 Dental

9 locations, 3,484 members, $156,780/mo in recurring revenue.

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365
Members in year one

Pioneer Valley Dental Arts

365 members in 12 months, $174K ARR, and no ad spend at all.

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1,964
Active members

Dr. Brady Frank

1,964 members and $485,613 in annual recurring revenue in 24 months.

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154
Active members

Grass Valley Smiles

154 members and $75,222 in annual recurring revenue in three months.

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437
Active members

Grand Strand Med Spa

437 active members at $99.99/mo, $43,695.63 in monthly recurring revenue, and $524,347.56 annualized.

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652
Active members

Harmony Med Spa

652 active members at $119/mo, $77,588.00 in monthly recurring revenue, and $931,056.00 annualized.

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287
Active members

Solace Springs Med Spa

287 active members at $129/mo, $37,023.00 in monthly recurring revenue, and $444,276.00 annualized.

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403
Active members

Chiro City

403 active members at $150/mo, $60,450.00 in monthly recurring revenue, and $725,400.00 annualized.

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267
Active members

Wellington Chiro

267 active members at $155/mo, $41,385.00 in monthly recurring revenue, and $496,620.00 annualized.

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197
Active members

Sandy Chiro

197 active members at $159/mo, $31,323.00 in monthly recurring revenue, and $375,876.00 annualized.

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673
Active members

Restore & Co. Massage

673 active members at $119/mo, $80,087.00 in monthly recurring revenue, and $961,044.00 annualized.

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1,278
Active members

Stillpoint Massage Club

1,278 active members at $125/mo, $159,750.00 in monthly recurring revenue, and $1,917,000.00 annualized.

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1,687
Active members

Ritual Wellness Massage

1,687 active members at $99.99/mo, $168,683.13 in monthly recurring revenue, and $2,024,197.56 annualized.

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Frequently asked questions

What practices ask about membership plan results

What results have practices achieved with BoomCloud?

Results in these documented case studies range from 154 members in three months at Grass Valley Smiles to 3,484 members and $1.88 million in annual recurring revenue across nine 7 to 7 Dental locations. Results vary by practice, pricing, team participation, and time in the program.

How do practices grow a successful membership plan?

The featured practices made membership part of daily operations: they published plans on their websites, discussed them during calls and visits, used team huddles and brochures, reviewed charts for uninsured patients, and tracked enrollment and recurring billing in BoomCloud instead of spreadsheets.

How long does it take to grow a membership plan?

The timeline depends on the practice and its enrollment process. Grass Valley Smiles reached 154 members in three months, Pioneer Valley Dental Arts reached 365 in 12 months, and Wood River Dental reached 918 in 24 months. These are documented examples, not guaranteed results.

Want the numbers side by side? See membership plan benchmarks.

External evidence · Separate from practice results

Membership research and context

External findings below are not results for the featured practices and do not guarantee outcomes. Results at each practice are presented separately in the case studies; these sources do not validate their other figures or claims.

Dental evidence

In a 2019 RevenueWell article, Jordon Comstock described an original BoomCloud/Divergent Dental analysis reportedly covering thousands of uninsured dental patients: annual spending was $1,576.12 among membership patients versus $772.79 among nonmembers.

Dental-only, vendor-reported observational comparison. This is not randomized or independent clinical research and does not establish that membership caused the difference.

Jordon Comstock · RevenueWell, 2019 →

Dental evidence

Dan Nelson of Wood River Dental reports that, in his office, membership patients had about 2× the annual patient value of Delta Dental patients and 1.5× that of cash patients (28:23–29:11).

Practitioner-reported, office-specific experience—not universal research. The measurement period, cohort definitions, and fee inclusion are unknown. Annual patient value is not a comparison of fees or total healthcare spending. This report does not validate other Wood River case-study figures.

Dan Nelson · Wood River Dental podcast, 28:23–29:11 →

Cross-industry background · Retail

A peer-reviewed 2022 Journal of Marketing Research study of retail subscriptions provides qualitative context: subscription programs can affect purchase behavior through economic benefits and psychological mechanisms.

Cross-industry background only. The study concerns retail, not healthcare or studio services; it does not establish sector-specific spending, retention, or clinical outcomes for BoomCloud users.

Journal of Marketing Research · 2022 retail-subscription study (PDF) →

External evidence · Separate from practice results

Membership research and context

External findings below are not results for the featured practices and do not guarantee outcomes. Results at each practice are presented separately in the case studies; these sources do not validate their other figures or claims.

Med-spa evidence

Zenoti reports that medspa members visit 2.9× as often and spend 35% more per visit than nonmembers.

Med-spa observational vendor comparison—not BoomCloud customer outcomes or evidence that membership caused these differences. Visit frequency and per-visit spending are separate measures, not a calculated annual lift.

Zenoti · Med-spa vendor report →

Cross-industry background · Retail

A peer-reviewed 2022 Journal of Marketing Research study of retail subscriptions provides qualitative context: subscription programs can affect purchase behavior through economic benefits and psychological mechanisms.

Cross-industry background only. The study concerns retail, not healthcare or studio services; it does not establish sector-specific spending, retention, or clinical outcomes for BoomCloud users.

Journal of Marketing Research · 2022 retail-subscription study (PDF) →

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