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Chapter 09: Accountability

Lesson 04 of 05

How to Hold Your Team Accountable

Keeping the plan on track without becoming the membership police.

The lesson

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Start with the practice number in the huddle. Individual tracking is useful for coaching, but leading with it makes the plan feel like surveillance.

Key takeaways

  • Lead with the team number, coach individually.
  • Sixty seconds a day beats a monthly lecture.
  • Fix the process before blaming effort.
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