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The Revenue & Retention Blog
A business strategy blog for dental, optometry, spa and wellness practice owners & their team members.
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3825 articles
How to Drop PPOs in One Day Without Ruining Your Dental Practice
Most consultants advise slowly phasing out managed care plans over years, but ripping off the band-aid in a single move is possible when your practice meets specific criteria. Here is how one solo dentist dropped every PPO contract overnight, took collections from $950,000 to nearly $1.7 million, and kept his schedule full.
Auto Repair Customer Retention: Keeping Members Past Month One
Signing up members is the easy part. Here's how shops keep them renewing.
How to Start an Auto Repair Membership Program
A step-by-step playbook for shops that want to turn one-time customers into recurring members.
Auto Repair Membership Pricing: What to Charge and Why
How to structure membership tiers and pricing for an auto repair shop without guessing.
Auto Repair Membership Marketing That Actually Fills Tiers
Tactics for getting current and new customers to actually enroll in your membership program.
Auto Repair Membership Billing: Getting Recurring Payments Right
The billing mechanics that determine whether a membership program actually collects the revenue it promises.
Home Service Membership Marketing That Actually Fills Your Plan
How to market a home service membership program across field, email, and web channels to drive real enrollment.
How to Start a Home Service Membership Program
Everything a home service owner needs to launch a membership program: tier design, pricing, enrollment, billing, and renewals.
Home Service Membership Pricing: How to Set Tiers That Sell
A practical guide to pricing membership tiers for HVAC, plumbing, pest control, and lawn care businesses.
Maintenance Agreement Billing: Getting Recurring Charges Right
A guide to the billing mechanics behind maintenance agreements: recurring charges, decline retries, notifications, and card updates.
Home Service Customer Retention: Keeping Members Past Year One
The real reasons home service membership members churn, and how to design a program that keeps them renewing.