Straight answer
Yes, there are cheaper DPC platforms. Here's what the difference buys.
A DPC clinic asked us this last week, and it is a fair question — anyone can ask it about any service, because there is always someone cheaper. What matters is what the gap buys and whether it returns more than it costs in your clinic. Here is our answer without the sales varnish.
Panel growth, not platform price, decides your economics
In direct primary care the number that decides everything is how many members your panel gains and keeps each month. A platform fee is a rounding error next to a panel that grows slowly or leaks members at renewal. Compare those two outcomes first; then compare invoices.
Would you go to the cheapest clinic in your zip code?
Of course not — and you'd be suspicious of the one advertising that they are. Your patients pick you the same way: on whether the care is good, not on who charges least. Software buyers should apply the same test.
Panel growth rate
At a typical DPC membership price, a handful of extra members per month compounds into a materially different year. Any platform that makes enrollment slower is costing you more than it saves.
Renewal and payment leakage
Failed cards and unmanaged renewals quietly shrink a panel. Each member lost is twelve months of that membership, every year the process stays manual.
Everything outside the DPC panel
Many clinics run memberships alongside normal fee-for-service, aesthetics, or ancillary services. If your platform only understands the DPC model, the rest of that recurring revenue has nowhere to live.
Time your physicians spend on admin
The cheapest platform is expensive if a physician or the office manager runs the billing chase. That labor is real money and it never appears on the software invoice.
Who this is for — and who it isn't
No mutual mystification. If you read the right-hand column and recognize yourself, buy the cheaper tool with our blessing and keep your afternoon.
BoomCloud™ is worth it when
- — You are a clinic adding memberships alongside existing visit revenue, not converting entirely to DPC
- — You want a plan live in weeks with a coach, not a build-out project
- — You run more than one service line and want them all on one recurring-revenue dashboard
- — You want the panel, the pricing, and the data to belong to the clinic
Buy something cheaper when
- — You want the lowest monthly line item on your P&L and nothing else. Buy the cheaper tool — genuinely. We will not win that comparison and we are not going to pretend otherwise.
- — You want someone else to bring you members and manage the relationship. That is a network, not a platform. We do the opposite on purpose.
Already running a mature membership program?
Then this is a migration conversation, not a restart. We import your existing members with their renewal dates intact and run both systems in parallel so nobody lapses — and custom volume pricing applies to larger plans. Book a call and we will price your actual roster instead of a generic number.
Our price, stated plainly
Basic
$197/mo per location plus $4.50 per active member
Pro
$397/mo per location plus $3.50 per active member
You set the membership price and build the member fee into membership dues.
BoomCloud bills your business, not patients directly. This fee is designed to be built into the membership price, so membership revenue covers the secure billing, data protection, support, platform capacity, and member features required as the program scales.
30-day free trial, no setup fee, no long-term contract, cancel anytime. Every new account gets a real launch coach at no extra cost. Multi-location pricing is volume based. We publish our numbers on the pricing page — we don't quote anyone else's, because their pricing is theirs to publish and it changes. Ask them directly and compare like for like.
What the difference actually buys
You own the plan and the member list
Your brand, your pricing, your members, exportable any time. BoomCloud is not a network and not a third-party administrator — if you ever leave, you keep every member you enrolled. A cheaper tool that routes your members through someone else's brand is not cheaper; it is rented revenue.
Renewals and failed payments are worked, not just logged
Auto-renew, dunning on declined cards, receipts, and proration run without anyone on your team chasing them. A single member lost to an expired card costs more per year than the difference in software price.
Enrollment tooling, not just billing
Plan builder, enrollment flows your front desk can run in two minutes, marketing assets, and scripts. Billing software charges the members you already signed up. Enrollment tooling is what creates them.
A launch coach and a migration path
Someone builds the first plan with you, imports your existing members with their renewal dates intact, and gets you live. Most of the cost of a cheap platform is the six months it sits unused.
Revenue reporting you can act on
MRR, ARR, active members, churn, and renewal rate on one dashboard, so membership is a forecastable line of revenue instead of a side project nobody measures.
Credit where it's due: Hint Health
Hint Health is well established in membership medicine and handles employer groups and DPC panel workflows that most membership platforms do not attempt.
We are not going to tell you they are bad software. They are not. Read the honest side-by-side and decide on fit rather than on price alone.
BoomCloud™ vs Hint Health →What that spend has produced for real practices
The questions behind the question
- We use Hint Health. Why would we pay more for BoomCloud?
- You might not. Hint Health is genuinely strong at direct primary care operations — employer contracts, panel management, and DPC billing workflows. If that infrastructure is the core of your business, it is a good fit and we will say so. This question is also a familiar one for us: practices running their plan on other DPC platforms have come to BoomCloud when they wanted the plan, the members, and the data to live under their own brand. Migrations keep renewal dates intact, and custom volume pricing applies to larger panels. BoomCloud is the better fit when memberships sit alongside your existing revenue, when you run service lines outside primary care, or when enrollment growth — not DPC infrastructure — is the constraint.
- Is a cheaper DPC platform ever the right answer?
- Yes. If your panel is full, your renewals are clean, and nobody on your team touches the billing, the honest answer is that software is not your constraint — and no platform change will fix a problem you do not have. If you are running a mature plan and still weighing the switch, the right next step is a custom pricing call on your actual roster, not a generic price comparison.
- Why is BoomCloud more expensive than other membership platforms?
- Because the price covers enrollment, renewals, migration, coaching, and reporting, not only card processing. BoomCloud is $197/mo per location plus $4.50 per active member; Pro is $397/mo per location plus $3.50 per active member. There is always a cheaper tool — the question worth answering is which one produces more members twelve months from now.
- What does the per-member fee actually pay for?
- Billing, renewals, dunning, the member portal, and support for every active member on your plan. This fee is designed to be built into the membership price, so membership revenue covers the secure billing, data protection, support, platform capacity, and member features required as the program scales. You are already paying a per-customer fee today — it is just hidden inside discounts and write-offs. This one grows only when your program grows.
- How many members do I need for it to pay for itself?
- Most practices cover their entire BoomCloud investment with roughly five to ten active members. Everything after that is margin.
- Do I own my members if I leave?
- Yes. Your plans, pricing, member list, and data are yours and exportable at any time. We are not a network — there is no branded panel that keeps your members if you go.
- What if I'm already on another platform?
- We export your member roster and billing schedule and import members with their existing renewal dates intact, running both systems in parallel during the switch so no member lapses. 30-day free trial, no setup fee, no long-term contract, cancel anytime.
- Is BoomCloud worth it for a smaller direct primary care operation?
- Not always, and we will tell you on the call. If you have no uninsured or cash-pay customers to convert, membership is not your problem and software will not fix it. If you do, the math is simple arithmetic we can run with your numbers in thirty minutes.
Run the numbers before you pick on price.
Thirty minutes, your figures, an honest answer about whether membership is worth it for you at all — including if the answer is no.
Free 30 days · Setup help included · Keep every member you enroll