Membership Management for Office Managers - BoomCloud

all right welcome everybody to our webinar I am super excited today to have Connie with us um we are going to be talking about membership management and we're going to be talking about it in the perspective of a dental office manager uh but first I want to introduce Connie Connie is from Dr thomason's office in Roosevelt Utah she has been in the dental field for over 10 years Connie how are you doing I'm good it's good to talk to you Jordan yeah it's always good to

talk to you guys you guys are one of my favorite offices to speak with so um could you we are yeah could you tell our audience a little bit about yourself so they get to know who you are and and kind of your your professional background okay so um I'm an Idaho Girl by trade and we moved to Rosevelt about 10 years ago and I got um asked to help out in the dental um office that my uncle owned and then um shortly after that Dr

Thomson come along and bought the practice and I've just stuck it out with him and learned a lot and love doing what I do so awesome yeah yeah just just a little bit there awesome well today like I said we're going to be talking with Connie um they have signed up with our um with boomcloud our membership software um they've been with us for about five months but I think in around three months time they were able to break most everyone's record um on our you

know all of our customers they uh they were signing up a lot of patients very quickly and I think in in two or three months time they were able to sign up uh over 150 patients and they're still growing today is that true Connie yes that is still probably yeah we probably sign up um one to two families a day um you know give or take so it's it's been a great great thing for our office yeah that is that is awesome so today we're going

to be talking about um you know how Connie uses our software and uh any tips and and tricks that she's done uh in in their dental practice uh to to grow the way they've done and to continue the growth um so the first question I have for you Connie we're just going to go over this next slide so and we we'll switch over to our software so you can show some tips and tricks about um using boomcloud but how do you use boomcloud to manage your

membership program you can kind of talk here and I'll I'll I'll switch over to our software and uh okay pass you the uh the mouse here and you can kind of show people how how easy it is and how how you use it as an office manager so let me there you go I should be sharing that Mouse there okay perfect thank you Jordan yep um so basically you know you've got your desk dashboard here but basically when we um call patients or um patients are

in insurance no insurance it doesn't matter um we make sure that we have talked to them and shared with them what um our savings plan is what we call it um is and see if they're interested in something like that and a lot of times um our scheduler Michelle will you know as she's scheduling them offer that plan to them and then they'll come in and look at a little bit more and talk to me or JC and then a lot of times when they leave

they will sign up now there's two different ways to have them sign up and and we have both on hand uh we have where we can go we have an icon on our computers that pull us right into this this page and you can go in and do members um and Jordan I hope it's okay if I click on this if it will let y go ahead uh try click on there we go yeah there you go so we go into members and add new now

we have um a couple of iPads that we can do this and get them started and as you add new um they can sit down and feel this out if they are wanting to do that on their own we find it a more personable way and we do that within our practice completely we don't ever just hand paperwork to our patients and have them fill it out we sit with them and do it so we find a more personal way that we talk with them and

we fill this out for them and ask them the questions and see who they want and then if they come down here and they're like oh we're just going to sign up one you know it's a great benefit and we show them the you know we go over the plan again if you sign up more than one it's a bigger discount you know type thing and so you know just kind of help them along the way and they're not so they're not feeling disconnected um and

handed a piece of paper and say okay fill this out okay thanks you know we we try to walk with and talk to them you know along the way that way very interesting yeah that's I think that's a really good tip um because you know when you I think it can seem a little cold if you just hand them papers or the registration form be like yeah here you go signning up right but I think that's really cool and I believe last I spoke with you

you guys have a Consulting room as well right that you take them in we do we do we um we have a consult uh consult room where you know it's it's multi-use we use it you know of course to present big treatment plans but every new patient that walks into our office and some existing if it's been a while since we've updated their chart um I will go and get them from the waiting room before they see the hygienist or the assistants and I will take

them into that consult room and um go through their paperwork and I ask them the questions and I actually fill it out for them and at the very end I have them sign it and so a lot of times in that process then I make sure that and mind you by this point they've probably been presented already with our savings plan but then I present it again to them and so it's a it's a dual you know reminder that we have this great plan um for

our patients um that so much we our patients are loving it um we've been able to see people who you know a lot of times husbands especially don't come in themselves they make sure that their kids and their wife are taken care of and by signing up on the savings plans we've been able to see those husbands and and get them taken care of as well awesome really cool cool is that uh is that some of the tips that you want to share there any other

tips that you have on using our software I think just make it um you know the software is easy and I think as an office it make it easy and make it personable don't you know don't make it um complicated for them um and in reality I think that the the biggest tip is to help them get through it don't and to be quite honest the iPads we have if they want to do that but we very seldom use them we sit with them and and

fill it out and help them and then um we send them an email with the link um to to their dashboard and so then they can get on and manage their software from home so we try to make it as easy as possible for our members perfect yeah that's awesome I'm just going to take the presenter rooll over here and we'll switch over to our uh presentation uh let's see there we go cool thank you Connie awesome tips I love that you guys sit down with

each patient um because you know in in reality a dental practice is in the people business and you want to build relationships uh it's not like selling a product at the store right where you buy a like a gown of milk right it's a relation sh based so I love that you guys do that in your practice because it's shown that you actually care about it and that you believe in the program to sit with that patient and say you know this is beneficial to you

and your family and I'm I'll sit here with you and help you fill it out to get you started with it I think that's awesome awesome tip um so another oh go ahead sorry sorry Jordan um we just had we just had a family that we saw you know just every now and then when the kids had a toothache or whatever and because of the Savings Plan six kids a mom and a dad and they have signed up on the savings plan and it's working great

for them because they they have the control on whether it's a monthly payment or a full out but it gives them you know it gives them that option and and they've been able to get their kids in and start getting their work done so it's it's worked out really well awesome that's good to hear let's move on to the next question so this is a question I get all the time uh when I'm talking to practice just is a Across the Nation uh how do you

use boomcloud with your practice management software and I understand you guys use dentrix correct yes we are so I'm gonna we're gonna talk about well let's just just talk about this for a little bit how I mean how do you use it with your practice management software the next question we'll switch over to dentrix okay so um you know that's kind of that that is a that's a b question kind of a a a tricky question depend on what software you use I'm sure all softar

um Can can use it and um I'm not and maybe this is where I'm getting a little tongue tight with it but the software um with dentrix we have you know we have boomcloud on a separate icon it's not it's not totally integrated with our um software as far as what I'm understanding your question to be Jordan um it you know we put it in there as this as a insurance plan um and that way it it shows up and it's in our system and it

and it's working that way but we keep our keep it separate as far as our dashboard and everything like that so when we run our numbers on our dentrix it's showing it as an insurance plan and showing us how many people and and all of that but it's not showing us all the ins and the outs of it okay like the like our dashboard shows you like all the all the revenue and things like that awesome super cool so um you it's obviously Standalone with with

most practice ma practice management software but it's it's definitely doable and and manageable um when you have dentrix or or any other software that's that's a practice management piece so the follow-up question I have with that is you know a lot of people you know with integration there is a manual integration uh you know between the dentrix or whatever practice management software you're using and in boomcloud and like you said there you guys created an insurance um company for your membership program right I shouldn't say

company but you set up you set it up like an insurance account right correct correct and and I do want to show people how you guys did that in drix and most other practice management software will be very similar to this but dentrix obviously is is is well used in Across the Nation so hopefully this this will be helpful for those that use dentrix But Connie I'm going to just pass to presenter role to you and show us show us how you guys set it up

in in dentrix and explain you know why you did that and and things like that you know it's it's very simple but I think it's a very uh important uh you know thing to know about about setting up membership program so there you go I just passed it to you okay perfect yes I think that I think that that was our biggest hurdle to get over is to um figure out how we were going to keep track how we were going to um let the girls

in the back know and everybody know that these are these are part of our um savings family um you know they're on our savings plan and and so we went through um JC and I did she's my right hand with most of it okay and we went through and if you go into your your dri's office manager and you'll go up to your maintenance now and most of you will know how to do this um but if you just go in and set up your employer

maintenance so I'll show you that we have it sitting there so we have all of our employers that are the employers for our different um insurance companies so these are all our employers so we went down and we added you're going to push new and add in your dental savings plan so when you push new you just write it in there as the dental savings plan and it joins it into your employer maintenance after you do that and Jordan tell me if I talking too fast

or if you're not understanding because I want to make sure that they understand and know how to do this it's fairly easy just so far so far so good good thing we're recording this so they can always scroll back and kind of rewatch your steps here perfect perfect okay and then you're going to go in um and set up your insurance maintenance you're going to go in and set up then just like you do for any other insurance so you're going to go into your reference

you're going to go into Insurance maintenance you're going to click on insurance maintenance and you're going to hit the new button okay once you hit the new button let me hit new you're going to come up with all of your information that you fill out for your insurance um to put it there so with us where we've already put that in there for sake of not wanting to duplicate it yeah I'll just scroll down and show you how we did that let me should just type

it in there and maybe I just didn't think I mess myself up it looks like Dental is spelled with the N after d oh there it is there we go right here Dental savings plan so if I click on that it's going to come up so we put Dental savings plan is the carrier name group Plan dental Savings Plan employer Dental savings plan this is our address so this is where we are located um our phone number everything that way we went down benefits renewed we

have none because that's everybody who signs up different their renewal is different so we didn't want to put in and and lock in a certain date um your claim format same claim format it's not going to create a claim and I'll go over that here in a little bit you actually will create a claim make make your adjustment and then um close your claim um so there's a little bit of steps to it but it's it's working out really well and going to help us keep

track and and also help keep track of the renewals so that's how we put that in there um that way is there you know do you have any questions Jordan on that is there anything I think that was pretty straightforward um you know this is something that I've always wanted to see how a practice is doing this um because we have countless practices Across the Nation that are that use drix and other practice management software that have you know reported to me that that's this is

how they're doing it I'm like well I'm curious I want to see what you guys are doing so this is very informative right right no and it's it's been really slick because when um you then set up your your savings plan you can go in and set up your coverage table and so we've went in um depending on how you set up the plan now I don't know if everybody's plans are the same as ours as far as percentages and any other but um however your

your um office has set it up then you're going to go in and set up your your coverage so it's covers 100% of all of our cleanings um so that set at 100% then it gives a 20% discount for everything after except for Implant services so we have that at a zero so once you get the your coverage your insur insurance coverage plan set up then as you walk people out that have this insurance then it's going to automatically where it says expected from insurance that's

their discount so it automatically does that for you so that's a nice thing that it will do and I think we were with eaglesoft before and I think eaglesoft is close to the same same situation here it is yeah because I've actually talked with spoke with I have a good good partnership with p and and uh speaking with some people over there and they have a very similar um situation in their software and how to set this up so yes you're you're absolutely right there all

right okay so then after that it's sitting in there as an insurance company and so then when you go and I'll go in we have a a let's see computer wants to think for a minute more here we go there we go yeah and we're going to do a fake Tomlinson that's our that's our practice and and if you don't have a practice guy in there set it up and then you can play with it so fake tomason here is coming in he's a new patient

um and he has signed up for our Dental savings plan so we're going to go into here we're going to go to the carrier we're going to go down to our gent Savings Plan let's see I'm going go the easy way here I always forget to go the easy way sometimes so there's your dental savings plan and we click on it you don't have to worry about a subscriber ID so we're just going to put it in there and so there it is so when he

comes in and and gets Services done and we go to walking M it's going to give that discount of whatever the services that are perfect yeah I think that I think that was awesome is is there anything else you guys do or is that pretty much it when you get into like dentrix um that's all we do to set it up that's that's the total perfect set up process and then um like I said when we go to walk him out um then we will see

where it says total amount and you'll see down um I need to have a walk out don't I um where it says you know Insurance amount total amount of the services and then um estimated Insurance portion and then patient owes that estimated Insurance portion is then what we'll go in and do an adjustment for um and then the patient will pay that total paid so or the total owed by the patient and so it it puts it in there that 20% or 100% you know of

course there's nothing for them to pay but awesome yeah no that that clears a lot of things up uh with a lot of practices I know this is a big question that I keep getting from office managers obviously I'm not an office manager and I I've never had to do this side of it before so this is very informative um and you know after after they check out then you can you can obviously when or when they check in you you check in with boomcloud to

make sure their uh membership fee is being paid whether it's monthly or yearly things like that we also have the benefit tracking um I don't know if you guys use that at all some offices use it some offices don't um but yeah basically use the two software you set it up as an insurance program right well and one thing that one thing that we do too to help us keep track when we're on on the dric side of it um yes we we go in on

a daily basis and see if if there's any um new you know patients that have signed up or patients that you know and make sure that we follow and and do our numbers with you guys as well but right here where we give an alert so we have a patient alert and so fake thelon he's just done his H himself and so we will um click the all put Dental Savings in here as an alert and the date they signed up so today's three oh whoops

no worries it's not going to work oh I'm out of room so down here you put a so down here um then we can we have gone in and made it our Dental savings Bunton here Dental savings plan sents and then we'll put the date that he signed up with the dental savings plan and push okay and now anytime like if I were to go to his chart um hopefully this works nope it didn't oh well um right there there it is alert Dental Savings Plan

member SS 32 247 so that pops up anytime that we go to their account to their chart to anything that has their name attached to it and so we're keeping track of it that way as well very cool so when the doctor is you know working or or any of the assistant or hygienists are working they get that message pop up as well and then you uh you you guys can obviously you know log into boomcloud and make sure that that patient is still active uh

things like that that's that's a great that's a great tip Connie I love that um anything else other than that you know we can switch over to and finish the rest of our presentation here is is there any other that's great cool very so it seems very simple on the dric side um just the practice management side um I'm going to pass it over back to me here okay there we go let me know if when you're seeing my screen again so I can I'll start

talking yep you're there there so wonderful advice Connie I think um you know that's what a lot of practicers need to know is you know how to how to manage that on that end um and those tips were awesome so let's just move on to the next question so um this is another question that I had is you know how have you and the doctor motivate motivated the staff to offer a membership program to all your patients because I mean when I went and visited your

office you know I can't remember when it was a couple months ago um and spoke to you guys I was really impressed because I walked in and um I can't remember her name but she was talking on the phone to a patient about the program getting them signed up online and then I continued down into your office and I heard I think it was jai right um yeah she was signing up another patient you know as they were checking out so how how how have you

guys motivated the staff how how have you got them on the same page to to offer this to all your patients you know I think that um that that goes right back to Dr tomason um Dr tomson is um an amazing man first off but he's also um very open and very um there isn't any decisions that are not made that we don't make in staff meeting and he gets our opinion on what we think and and so when we started looking into doing savings plans

we had looked at a couple of other ones and you know it just seemed to be um really confusing and really difficult um to get started to do any of that and so we kind of went okay we want to do this but we want to have it be easy for our patients and um that everybody in in the office understands and easy for them to do as well um if you ask any of our girls in the back they're going to tell you the same

thing we're going to tell you up front and and jump right on that um this was all set up and discussed with all of us and so it wasn't hard to get everybody motivated because it was the plan that everybody worked on and everybody did um and that's you know that's credit to Dr thinon because he he does that with everything that we do in the office you know I mean he he has final say and and there are you know I'm not saying that he

doesn't control everything because he does but he um he he values our opinion and he um lets us be part of that we're all a team um and so we all took part in in getting the plan put together and you know we all discussed um you know what the percentages should be what what services should be in that percentage what you know what was the going to be the 100% you know twice a year cleanings what was going to be included in that we all

took part in that and helped make that decision so basically he got you guys involved right from the beginning because you know I know yeah other practices that that I've just spoken with you know you know over the past couple months they'll they'll you they'll start using our software but they don't really communicate to their staff you know what why they're doing this you know what the benefits are um so that's awesome that Dr Dr Thomasson was was organized and prepared to you know get everyone

on board and and uh motivate everybody to do this and obviously you guys I know you guys saw the need there in your location with all the patients right you guys were seeing so that's definitely helps and then obviously you don't have to work with in insurance companies with these patients which makes your job a little bit easier right so I'm guessing that's a motivation as well right you know yeah because you know I've grown up oh go ahead so go ahead no I was just

going to say you know we've even had a couple that had insurance and have um dropped their insurance and during the savings plan because it's you know you have to run your numbers and and work with your patients that way and so it's it's worked out good that way that's awesome um and I I was going to say you know I've grown up in in in the dental world my my family um owns a own owns a dental lab and my mom has always been an

office manager so I've always grown up hearing how annoying insurance is to work with and um you know having these membership programs I hear it from you know every office manager like oh it's so it's such a relief when one of these patients come in because we don't have to worry about sending claims or getting rejected by dental insurance and having that those conversations with the patients you know that their insurance compan is not going to be paying you know a portion of whatever they're you

know receiving so you know I would imagine that's a good motivator for the staff um let's let's move on to this next question here so um how has your practice been able to enroll 200 or more patients um to your program I know you guys are growing really nice ly but how you know how what's the secret sauce you know I um I think I think that having everybody in all the staff invested in it um is the secret sauce I really do because I think

that um having from the front to the back to the um you know the hygienists all of them are invested with it and so it's it's talked about all the time um Michelle who does our scheduling um and takes our phone calls you know she presents it to people all the time um people call and for instance will say you know do you guys take Medicaid or do you take Medicare and she will say no you know we don't unfortunately but we do have a really

nice in-house savings plan that help our patients and if you're interested I will go over that with you and and of course they always are and so then she goes over that that plan and then gets them scheduled and then when they come in um and go to the back then um or when they come in if they're a new patient and they see me then I present it to them again and give them a handout we have a a handout on letterhead that is our

plan so I'll go over with them so they can see it and hold it um and then they take it to the back and the back talks to them about it and then when they get to JC JC finalizes it and gets them signed up up I think that having our patients understand that we are concerned enough to um put a plan into place that will help them and have have us all talk to them about it several times during their visit um lets them know

that we are you know we are excited about it we're invested in it and um helps them to be able to afford their dental coverage and like I said we' we've had several that are like Okay so insurance is going to pay this much but I can get this much off if I pay this because that's cheaper than what I'm paying my insurance company and so we run those numbers with them and we sit with them and and help them figure it out and and you

know it's it's worked out really really well very cool thank you for that advice yeah so bottom line anyone that listen to this you know get the whole staff on board you know like Connie says this is a great program not only for the the dental practice uh because you don't have to to work with insurance as much you make a more Revenue you know when it comes down to everything and then the you offer quality care to den to not Dennis to to your patients

uh because you know you're in control of what they're getting and and uh you know most times I speak with uh PR uh practices about these programs and it helps with uh case acceptance have you guys seen that in your practice helping with case acceptance yes oh for sure for sure when um and not that's something I don't know if other practices do as well but um we as it you know fake Tomlinson comes in and and we've gone through all the preliminary he goes back

and he's in need of a rook canal and so he comes up to JC JC is going to print out a treatment plan um of the total amount minus the 20% if he signs up okay um and tells him what his discount is and what his PL his part will be um you know we we are not um in network with any insurance so we do not do any write offs with any insurance um we are not pooed or however your office um portrays that and

so then we will also then print them a treatment plan um and minus their insurance what their insurance will pay and now being said there we still build their insurance we still take and and run it and I still spend you know I still sorry T TI there still spend hours on the phone solving insurance claims and doing that for our patients um but we and so she'll show them both ways or if they don't have insurance she'll just show them the one and then we

give them that and you know help them understand it and then help them you know and then Michelle get some scheduled to come back and so it's it's really important in my opinion to show them not just say oh yeah you know it's going to be around this and but you'll get 20% off people want to see it and sometimes people don't understand it until they see it and hold it absolutely and they own it you know at that point they own it um they know

that you know they need that root canal that tooth has been hurting and and but it always comes down to how am I going to afford to do that absolutely you know awesome very good advice so bottom line um get the whole staff motivated and involved and it sounds like you each each segment of your of your staff has some form of of Education that they or communication about this program you know when they go back to the hygienist or the doctor they talk about it

and I think that's a wonderful uh you know that's wonderful what you guys are doing because education is marketing um essentially and what you guys are doing in your practice is you're you're talking about it multiple times and and getting it into the patient's head that this is a great thing um which it is you're not scamming them or anything but it's a wonderful thing and I think that's awesome that you guys have everyone involved in this that's that's one of the reasons like you said

um why you've been so successful in a short amount of time um so how go ahead sorry um just to add to that I think so too you know if we haven't seen a patient you know in a year two years um and you know we we love our patients and we love the family that we've gained within our patients and so Michelle will call them and and we know their story we're in a smaller um community that we really try to know their story and

so we know if you know uh right now our community is really struggling um the oil field is down and so we're struggling and so Michelle will pick up the phone and call Jane Doe and say hey Jane I know things have been tough in our community and we haven't seen you in a couple years are you being taken care of and if Jane is um you know no you know we just can't really afford it well you know what because of that we've put into

place a great savings plan in our office let me tell you about that and see if that won't help your family get your dental needs taken care of you know and so it's you know we've gone back and and looked at our patient base and and you know tried to help those people out that you know simply can't afford to go to the dentist and this has made it possible for them to take care of those Dental needs very cool that's awesome um you know and

back to you know you guys have over 200 I think now or or around 200 uh patients signed up uh to your program you know how how has boomcloud helped you guys helped the practice achieve this oh boomcloud has made it so easy um and and that's the thing is when we looked at doing other ones it was so complicated and you know we talked about hiring on somebody just to do that for us you know wow and boom Cloud um you guys have made it

so easy and smooth it wasn't it's not been a hard transition it's not been a hard um thing to get everybody on board with because it was it's all been organized and set out there um right down to you know and one of the things we're going to do as well is send out flyers to every one of our patients um those are in print right now and so you know but you guys have made it you know having the dashboard and being able to look

and track and see who has and who hasn't and and you know be able to get in there and help them um track it themselves and and add you know we've had a couple of families that just oh you know what let's just do the kids and you know by two days later we get on there and the whole family signed up now you know that's awesome it's it's great it's it's user friendly um you know patients don't understand a lot of this and and that

that's where you get into trouble with insurance companies because unfortunately people don't explain and educate what their insurance is going to pay and not going to pay and and with this it makes it so user friendly and so easy they it's just cut and dry and so it's been super easy to do that way perfect thank you so much yeah that we're glad to be helpful to your practice you know um and and just to end things um with with our webinar here you know what

other additional tips or advice would you give a practice just getting started with a membership program you know because you guys have been there you started it from scratch you didn't have an existing one when you started with us so I that's why I chose you guys to help me with this webinar is because you understand what it what it's like starting from scratch so any any additional tips or advice you have for our listeners um you know like we've talked about before and you're right

we looked at several and kind of given up given it up because it was they were too complicated um you know join a a company who who will make it easy and help you know and that's one thing we love about you Jordan is that anytime we need we can call and and get answers or you know um get a hold of somebody to answer a question um you know a couple of things that that we also did super simple um Dr tomson donates you know

to the different Community things and and we've done a couple of um you know like there was a Halloween book and so on our ad in the Halloween book book for our the kids we just simply put ask us about our savings plan oo awesome I just did I just did the phone book renewals and so the little ad in the Yellow Pages I had them ad ask us about our savings plan awesome um you know just just ask a question you know have them ask

a question and and like I said we're we're doing flyers and and um little brochures and we'll have them displayed here at the office we'll also send them out um but we have you know lots of of people call and say okay you know I hear you guys got a savings plan tell me about that and it's because they've seen it or they've heard it you know word of mouth is great that's probably your biggest referral is is word of mouth and so just start talking

about it just you know just get your staff involved get your staff on board and start talking about it and start talking about it with everybody yes everybody that's key that's that's a that I always give to practices assignment for their software you know cuz you never know when you know if I talk to you know patient uh that just came in you know and maybe maybe he's got insurance but maybe his brother or sister or somebody in his family doesn't have dental insurance and they've

been looking for a solution right that's where the word of mouth comes in people like to talk about services and and and products that that help them you know so this is you know like with I don't know if you guys know of the story of Dr Christopher Phelps over North Carolina uh he in his program he was he started from zero much like you guys started from scratch and in a year's time he they had signed up you know around a thousand patients to their

program uh you know and all they did was talk and then their patients talked you know they spoke they educated and I think that's a wonderful tip and it's it sounds simple but it's so important to educate and communicate uh you know about these these membership programs right so um nowadays nowadays you have your Facebook put it on your Facebook you know and then everybody in your office share it um absolutely because that's that's a form of form of referring Instagram yeah social media and I

I know we do uh we do give um some pre-designed social media posts that practice can use and some digital marketing uh um uh content that that a practice can use you know when they sign up with us I'm more than happy to H give those uh content and resources to any practice but Connie this has been really good and informative um any other last comments um you know that you can share with anybody or or have we have we uh got all the information we

can out of you well you know I we're still learning and growing and and I think everybody is that way but you know um if they have any questions they're more than welcome to reach out to us and and we'll answer them the best that we can and you know hopefully it was for everybody hopefully it I know we have sure loved it and it sure been great for a lot of our patients and so you know if if you're still on the fence on whether

it's something you want to do or not um jump that fence I mean it's it's been great for us and it's been certainly great for our patients to have that option um and I think we're going to see more and more um practices go this way um to to help out that way yeah I certainly have yeah but but we help with the software so I I deal with lots of fraces that are getting started with this but Connie thanks again uh this is this is

wonderful information um you C the site could we share your site is that okay if we share you guys' website so they can uh you know kind of see how you guys are doing um what is your your website um you know Jordan you still got com uh on my you want our um website as far as the practice website yeah the practice you want okay so it is ww. thomlinson dental.com perfect tomson is spelled uh spell tomson for everyone you know t o m l

i n s awesome perfect so you guys anyone listening to this can check out you know how they've structured their plan and everything um very wonderful good resources and and tips you shared here con and definitely put a put a a link on your website the the patients if they get to your website they can click and and get to the Savings Plan absolutely yes yeah that's another great tip and then you know obviously with our software we allow you know online enrollment so um we

integrate right into the website as well so patients can sign up online so yes that I would always recommend doing that because um patients can sign up at home or they can sign up in the office it just gives more options um for those Pat so awesome we'll we'll end this webinar Connie and thank you so much for joining me today it's been very very good today and I hope everyone out there has a great day and uh you know if you have any questions uh

you can email me at Jordan j r d n boomcloud apps.com uh and I'd be more than happy to help anyone with questions about membership programs thank you so much you bet thank you Jordan all right bye bye okay bye all right let's see I'm just going to stop recording here