How to Scale a Membership Program to 365 Members in Just One Year

Start a Patient Membership Program (https://boomcloudapps.com/)

Summary:

In this episode of The Automatic Patient Podcast, host Jordon Comstock chats with Gina Kiner, Office Manager at Pioneer Valley Dental Arts, about her incredible success in growing their patient membership program to 365 active members in just one year. Gina shares her strategic insights, emphasizing the power of empowering clinical teams to promote the membership program alongside the admin staff. Together, they discuss the importance of patient experience, the role of membership plans in reducing financial barriers, and how effective communication fosters trust and treatment acceptance.

Key highlights include:

• How integrating clinical teams into the financial discussion boosts program adoption.

• The importance of creating seamless patient experiences and building trust.