Your EHR runs the visit —ChiroTouch and the Cash Side
ChiroTouch is built around the clinical encounter: scheduling, documentation, coding and claims. What it was never designed to do is run a cash membership program — pricing tiers, enrolling patients on autopay, recovering failed cards, and reporting monthly recurring revenue. This is how practices keep ChiroTouch for care and run the cash side beside it.
- Keep
- Your notes, coding and claims exactly where they are
- Beside
- BoomCloud™ runs next to the EHR, not instead of it
- MRR
- One number that shows what the cash side is worth
What ChiroTouch does well — and where the cash side falls through
Clinical and claims: ChiroTouch's job
Documentation, macros, coding, scheduling and claim submission are the reason you bought it. Nothing about a membership program should touch that. If a vendor asks you to move your notes to sell you a plan, they are solving the wrong problem.
Recurring cash is a different system
A membership plan needs tier pricing, a written agreement, a card vaulted at enrollment, monthly charges, dunning when a card fails, renewal on the anniversary and reporting on active members. Practice-management software treats a cash payment as a one-off transaction, so all of that lands on your front desk.
Where practices lose the money
The gap shows up as declined cards nobody chased, plans that quietly lapsed, and no reliable count of how many active members you have. Every one of those is a billing-system problem, not a clinical one.
How the two fit together
The patient enrolls once in BoomCloud™, the card bills automatically every month, and your team keeps working the ChiroTouch schedule the way they always have. No double clinical entry, no EHR migration, month to month.
Adding a cash plan to a ChiroTouch practice
Pull the patients whose covered visits ran out
ChiroTouch already knows who finished a care plan and never rebooked. That list is the warmest membership audience you own, and it costs nothing to reach.
Price one or two tiers from your fee schedule
Annual continuing care at your normal fees, divided by twelve, with the margin checked at the visit frequency you realistically expect — not the best case.
Enroll at checkout, not by email
The strongest moment is the visit where covered care ends. One script, one enrollment link on a tablet, about two minutes.
Let billing and reporting run themselves
Monthly charges, failed-card retries, renewals and a live count of active members and MRR — while ChiroTouch keeps doing the clinical work.
Practices That Got Off The Treadmill.
Select a practice to see how their membership revenue compounded month over month.
“We dropped two of our worst PPO contracts in year one. The membership plan replaced that revenue and then some — and we finally control our own fee schedule.”
- Members
- 612
- MRR
- $38.9K
- ARR
- $467K
- MRR Growth
- +284%
- Write-offs
- -$186K
ChiroTouch and membership questions
- Does ChiroTouch handle membership plans?
- ChiroTouch is a practice-management and EHR system built around scheduling, documentation, coding and claims. It can take a payment, but it is not a membership engine: tier pricing, autopay enrollment, dunning on failed cards, anniversary renewals and recurring-revenue reporting are not what it was designed for.
- Do I have to leave ChiroTouch to run a cash plan?
- No. BoomCloud™ runs beside it. Clinical records, coding and claims stay in ChiroTouch; the plan, the agreement, the card on file and the monthly billing live in BoomCloud™.
- Does this create double entry for my team?
- Enrollment happens once, in BoomCloud™, and billing runs automatically from there. Your front desk keeps working the ChiroTouch schedule normally — there is no second clinical record to maintain.
- What happens when a member's card declines?
- The charge retries automatically on a schedule and the patient gets a card-update link. Practices without a dunning process usually lose those members silently.
- Who owns the members?
- You do. Your brand is on the plan, you set the tiers and pricing, and the member list exports at any time.
Keep ChiroTouch. Add the recurring revenue.
Price your first cash tier free, enroll the patients finishing care this month, and see monthly recurring revenue in one dashboard.
Own your revenue. Starting this month.
Launch a membership plan, enroll your uninsured patients, and watch recurring revenue land every month — no claims, no write-offs.
Free 30 days · Setup help included · Keep every member you enroll