Dental Records Software: Why Your PMS Isn’t Enough (and How to Turn Data into Dollars)

September 29, 2025
Topics: Dental
Written by: Keilani

The Dirty Secret About Dental Records Software Nobody’s Talking About

Every dentist obsesses over dental records software. You know the pitch:

  • “Our system will streamline patient records!”

  • “It’ll make your compliance headaches vanish!”

  • “You’ll finally be paperless!”

Cool. But here’s the dirty little secret: Dental records software doesn’t pay the bills. It’s a glorified filing cabinet unless you pair it with a recurring revenue system that actually drives profit.


Meet Dr. Patel (and His Digital Headache)

Dr. Patel in Birmingham upgraded his clinic with top-tier dental records software. Suddenly:

  • No more misplaced files.

  • Compliance? On point.

  • Patient histories? Available with one click.

But… here’s the kicker:

His cash flow didn’t improve.
His private care acceptance rates were flat.
His practice was still relying too much on NHS reimbursements.

That’s when Dr. Patel realised: “I don’t just need a system that tracks patients. I need a system that retains them — and gets them spending more.”

He plugged BoomCloud™ membership plans into his existing dental records software and BOOM :

  • 400 patients joined at £25/month = £10,000 MRR.

  • ARR? £120,000 in predictable, recurring revenue.

  • Membership patients spent 3X more on private treatments.

  • His once “boring records” became growth dashboards.


Why Dental Records Software Alone Won’t Grow Your Practice

Old belief: If I just buy the best dental records software, my practice will grow.

New belief: Software tracks patients. Memberships monetise patients.

That’s the bridge.


Dental Records Software: The Heavy Hitters ️‍♂️

Here’s a quick tour of what’s dominating the market:

⭐ Dentrix

  • US heavyweight, feature-rich.

  • Great for large practices.

  • Downsides: Clunky, high cost.

⭐ Eaglesoft

  • Robust, good reporting.

  • Can overwhelm smaller clinics.

⭐ Dentally (UK)

  • 100% cloud-based, perfect for UK practices.

  • Easy NHS + private tracking.

⭐ Open Dental

  • Open-source, affordable.

  • Flexible but requires tech-savvy teams.

They’re all solid. But notice what they don’t do? Create recurring revenue.


Data That Will Make You Rethink Dental Records Software

Here’s what the data really says about revenue:

  • Membership patients spend 2–4X more than uninsured patients.

  • 300 members @ £30/month = £9,000 MRR → £108,000 ARR.

  • Practices with memberships report 25–40% higher patient loyalty.

  • NHS-heavy practices with memberships are 3X more resilient when contracts shift.


The BoomCloud™ Add-On Your Records Software Needs

BoomCloud™ isn’t here to replace your PMS. It’s the profit engine that plugs into it.

Here’s what you get when you combine your dental records software with BoomCloud™:

  • Automated recurring billing = predictable income.

  • Custom membership plans tailored to private + NHS mixed models.

  • Dashboards for MRR & ARR — not just “patient notes.”

  • Upsell bundles (hygiene, whitening, cosmetic perks).

  • Loyalty + referral boosts built into memberships.


Cool Ideas to Supercharge Dental Records Software with BoomCloud™

  • Email every patient about your new membership plan.

  • Include hygiene + whitening perks in memberships.

  • ‍‍ Build family plans to lock in long-term patients.

  • VIP cosmetic bundles for high-value patients.

  • Track membership growth alongside treatment acceptance rates.


Case Study: Manchester vs London Clinics ⚖️

Clinic A (Records Software Only, Manchester):

  • £110K/month revenue

  • 65% NHS contracts

  • Private patient spend: £600 avg

Clinic B (Records Software + BoomCloud™, London):

  • £130K/month revenue

  • £15K MRR (£180K ARR)

  • Private patient spend: £2,100 avg

  • NHS reliance reduced to 35%

Who had the better exit strategy when the NHS funding hiccuped? Exactly.


Stop Filing Records. Start Printing Money.

Yes, dental records software is essential. Compliance, organisation, efficiency — you need it.

But it’s not enough. You need a revenue layer on top. That’s BoomCloud™.


Mic Drop Moment

The best review you’ll never see on Capterra?

“Adding memberships to my dental records software created £200K ARR.”

That’s not a feature. That’s financial freedom.


Next Steps: Build the Membership Engine

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Jordon Comstock

Author Bio

Jordon Comstock is the Founder & CEO of BoomCloud™, a software that allows practice, clinic & spa owners to build, manage and scale a membership program. This helps practice & clinic owners to create recurring revenue & improve loyalty via membership programs. Jordon is passionate about Music, Hawaii, Healthcare businesses like: dentistry, optometry, med spas and massage spas. Schedule a demo of BoomCloud™ and learn how membership programs can improve your business. Here are more dental books to improve your practice

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