Spruce Health alternative: BoomCloud™ vs Spruce Health
Spruce Health is a HIPAA-compliant communication platform — secure messaging, calls and virtual visits — often used by DPC practices.
Buy Spruce Health if your business
is buying charting, scheduling and clinical workflow first.
Buy BoomCloud™ if your business
already has the clinical system and needs recurring revenue to grow on purpose rather than by accident.
Clinical-first, revenue-second. They process the subscription beautifully. Nobody on their side is accountable for getting you to 400 members.
- $110M+
- in member revenue billed through BoomCloud™
- 3.4M+
- patients and members on plans we power
- 30 days
- free trial, no setup fee, month to month
- 100%
- of your members leave with you if you ever go
What Spruce Health does well
- — Excellent secure messaging and phone experience
- — Built for modern, membership-style practices
- — Simple to roll out to a small team
When BoomCloud™ is the better fit
- — You need plan tiers, enrollment and recurring billing, not messaging
- — You want employer or family plans handled cleanly
- — You want membership revenue reporting in one place
BoomCloud™ vs Spruce Health, side by side
| Spruce Health | BoomCloud™ | |
|---|---|---|
| Who owns the member relationship | Varies by platform — some route members through a branded network | Your practice. Your brand, your plan, your patient list, exportable any time. |
| Recurring billing & renewals | Included | Included — monthly or annual, auto-renew, dunning, and receipts handled for you |
| Membership depth | Communication first; light payment support | Dedicated plan builder, online enrollment, retention tooling and live MRR reporting |
| Built for | Practices prioritising patient communication | Businesses whose main goal is growing recurring membership revenue |
| Pricing model | Check their current pricing page | Flat software fee plus a per-member fee designed to be built into membership dues to support security, service, capacity, and member features as they scale — see /pricing |
| Who is accountable for enrollment | You are — the software bills whoever signs up | A Success rep owns your member target, with enrollment campaigns and the Patient Marketplace included |
| What happens as you grow | Check how their fee behaves at 300 members before you sign | The per-member portion is built into membership dues, so the program funds its own capacity as it scales |
| Contract and exit | Confirm contract length and what happens to your member list on exit | Month to month, 30-day free trial, no setup fee — and every member leaves with you |
Details about Spruce Health are summarized from their public marketing and pricing pages and can change — always confirm current details with them directly.
Switching from Spruce Health
Keep Spruce Health for the work it already does well. We import your member roster, plans and renewal dates so billing continues without a gap, and run both side by side until the last renewal clears.
Built for your vertical
Billing a member is not the same as acquiring one
Clinical platforms usually price per provider or per seat, so the bill tracks your headcount instead of your membership revenue. Ours tracks members: $197/mo + $4.50 per active member (Basic), $397 + $3.50 (Pro), published, with the per-member portion designed to be built into membership dues so the plan funds the security, support and capacity it uses. Keep the clinical system — this is the growth layer on top.
One question to ask Spruce Health
“How many net-new members did that software itself bring you last quarter?”
Questions
- Is Spruce a membership billing platform?
- Spruce focuses on patient communication. BoomCloud handles the membership side — tiers, enrollment, recurring billing and reporting — and the two run comfortably side by side.
Switching from Spruce Health
Bring your plan over with renewal dates and members intact.
We import your roster, map your tiers, keep every member on their current billing cycle and run both systems in parallel until the last renewal clears. 30-day free trial, no setup fee, month to month — and if you ever leave, every member leaves with you.