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Sample Letter to Patients No Longer Accepting Insurance

December 23, 2024
Written by: Jordon Comstock

Alright, dental warriors, let’s get straight to it and discuss how to write a sample letter to patients no longer accepting insurance. If you’re fed up with the low reimbursements, endless red tape, and the soul-crushing “hold” music that comes with dealing with insurance companies, you’re not alone. Many practices are making the brave (and smart) decision to go insurance-free. But how do you break the news to your patients without causing a full-blown panic?

You write a killer letter, that’s how. And no, it doesn’t have to be boring or full of legalese. Today, I’m going to show you how to create a letter that’s honest, upbeat, and, dare I say it, even a little charming. Plus, we’ll talk about why offering a patient membership program is the perfect way to soften the blow and how BoomCloud™ can make your insurance-free dreams a reality. Let’s dive in.

Here is our sample letter to patients no longer accepting insurance:

sample letter to patients no longer accepting insurance

Download this “Sample Letter to Patients no Longer Accepting Insurance” Template + many other scripts, forms & templates for your dental practice!


Best Practices for Designing Your “No Longer Accepting Insurance” Letter

Okay, so you’re writing a letter to tell your patients that you’re breaking up with insurance. No pressure, right? Here are the best practices to keep your message clear, compassionate, and effective.

1. Start with the Good News

Open your letter on a positive note. Let your patients know that you’re making this change because you care about them. Seriously, don’t start with “We’re no longer accepting insurance” right off the bat. That’s like announcing a breakup before even saying hello.

Sample Opening Line:
“Dear Valued Patient, we’re always looking for ways to provide you with the best dental care possible, and we’re excited to share a change that will allow us to focus even more on you.”

2. Explain Why (Without Trashing Insurance Companies)

Patients need to understand why you’re making this decision. Be honest but professional. Explain that insurance companies often limit your ability to provide top-quality care. Make it about patient benefits rather than just your frustrations.

Example Explanation:
“Insurance companies often restrict our ability to provide the comprehensive, high-quality care you deserve. By moving away from insurance plans, we can give you more personalized attention, use better materials, and offer more flexible treatment options.”

3. Introduce Your Patient Membership Program

Here’s where you turn that frown upside down. Mention your new membership plan and how it will make dental care better and simpler for your patients. This is your chance to shine.

Sample Membership Program Plug:
“To make this transition as seamless as possible, we’re introducing our exclusive Membership Program! For a low monthly fee, you’ll get preventive care, discounts on treatments, and the peace of mind that comes with transparent, predictable pricing.”

4. Outline the Benefits for Your Patients

Break down the perks of your membership program in a simple, engaging way. Patients want to know, “What’s in it for me?”

Example Benefits:

  • No more surprise bills or confusing insurance jargon.
  • Affordable monthly payments for all your preventive care needs.
  • VIP discounts on cosmetic and restorative treatments.
  • More time with your dentist and a focus on you, not paperwork.

5. End with a Call to Action

Make it easy for your patients to take the next step. Whether it’s scheduling an appointment, calling for more info, or signing up for your membership program, give them clear directions.

Sample Closing:
“We’re excited about this new chapter and can’t wait to continue serving you in the best way possible. If you have questions or want to learn more about our Membership Program, give us a call or visit our website. Thank you for trusting us with your smile!”

sample letter to patients no longer accepting insurance

Download this “Sample Letter to Patients no Longer Accepting Insurance” Template + many other scripts, forms & templates for your dental practice!


Why a Patient Membership Program Is a Game-Changer

Okay, now let’s get to the juicy part. If you’re going to drop insurance, you need a patient membership program. It’s like having a Netflix subscription, but instead of binge-watching shows, your patients get amazing dental care. Here’s why it’s a total game-changer:

Benefits for Your Practice:

  1. Predictable Revenue: With monthly membership fees rolling in, you’ll finally have financial stability. Bye-bye, insurance nightmares!
  2. Better Patient Relationships: No more insurance drama means more time focusing on patient care and less time dealing with denials.
  3. Increased Treatment Acceptance: Membership patients spend 2X to 4.5X more than PPO patients because they’re invested in their dental health.

Benefits for Your Patients:

  1. No More Insurance Hassles: They’ll love not having to navigate confusing insurance policies.
  2. Affordable Care: Membership plans make it easier for patients to budget for dental care, which means healthier, happier smiles.
  3. VIP Treatment: Patients feel special and taken care of, making them more likely to stay loyal to your practice.

What is BoomCloud™ and How Does It Help?

Enter BoomCloud™, the ultimate software for managing your patient membership program. This isn’t just some run-of-the-mill tool; BoomCloud™ automates everything from billing to renewals, making it stupid-simple to offer memberships.

How BoomCloud™ Works:

  • Automate Payments: Set up recurring billing so you never have to chase down payments.
  • Track Memberships: Easily manage who’s enrolled, and see how your membership program is impacting your revenue.
  • Grow Your Revenue: Practices using BoomCloud™ report major revenue boosts and more financial freedom. And who doesn’t want that?

Learn more about BoomCloud™ here: BoomCloud™ – Membership Plan Software


Case Study: How One Practice Transformed Their Revenue

Meet BrightSmile Dental, a practice that was drowning in PPO headaches. They decided to go insurance-free and launch a membership program using BoomCloud™. Here’s what happened:

  • Members Signed Up: 2,300 patients enrolled in their $45/month membership plan.
  • Monthly Recurring Revenue (MRR): $103,500
  • Annual Recurring Revenue (ARR): $1,242,000
  • Patient Spending: Membership patients spent 2X to 4.5X more than their previous PPO patients.

This newfound revenue allowed BrightSmile to invest in new technology, hire more staff, and offer even better care. Plus, their team was way happier without the constant insurance battles.


Final Thoughts: Sample Letter to Patients no Longer Accepting Insurance

Breaking up with insurance companies can feel scary, but with the right strategy and a killer patient membership program, it can be the best decision you ever make. Write that letter, launch your membership plan, and let BoomCloud™ do the heavy lifting. Your patients—and your sanity—will thank you.

So, are you ready to break free from the chains of insurance and take your practice to the next level? Let’s do this!

Get Started with BoomCloud™ here: BoomCloud™ – Membership Plan Software

Your patients deserve better, your team deserves better, and you deserve better. Go make it happen!

sample letter to patients no longer accepting insurance

Download this “Sample Letter to Patients no Longer Accepting Insurance” Template + many other scripts, forms & templates for your dental practice!

My Top Podcasts

Download "The Million Dollar Dental Membership Plan" E-book!

Learn tactics and strategies from practices that have built a million dollars in recurring revenue from their membership subscriptions alone! Creating a patient membership plan is the smartest strategy to implment in your practice. You will increase patient satisfaction & loyalty, Increase predictable recurring revenue & improve your case acceptence by 3X with members. Download the book Now!

Membership Plans For Optometrists

vision-membership-plan-ebook Learn tactics and strategies from practices that have built a million dollars in recurring revenue from their membership subscriptions alone! Creating a patient membership plan is the smartest strategy to implement in your practice. You will increase patient satisfaction & loyalty, Increase predictable recurring revenue & improve your case acceptence by 3X with members. Download the book Now!

What is BoomCloud™?

BoomCloud is a software platform that allows you to create, manage & grow your own membership program. Build unlimited plans, track recurring revenue, active members metrics. Integrate your online membership enrollment with your website & start growing recurring revenue. Schedule a demo!

Fire The PPOs With These Proven Strategies!

Discover how to break free from the grip of PPOs and transform your practice into a thriving, profitable business. Imagine better cash flow, higher profits, and stronger patient relationships. It’s not a dream – it’s a reality waiting for you.

Say goodbye to PPOs and hello to a thriving, independent dental practice. Don’t miss out – your journey to financial freedom starts here!

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Jordon Comstock

Author Bio

Jordon Comstock is the Founder & CEO of BoomCloud™, a software that allows practice, clinic & spa owners to build, manage and scale a membership program. This helps practice & clinic owners to create recurring revenue & improve loyalty via membership programs. Jordon is passionate about Music, Hawaii, Healthcare businesses like: dentistry, optometry, med spas and massage spas. Schedule a demo of BoomCloud™ and learn how membership programs can improve your business. Here are more dental books to improve your practice

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