Optometric Marketing: How Memberships Boost Revenue, Loyalty & MRR for Modern Practices [Case Study]

August 07, 2025
Topics: Vision
Written by: Lisa Rasmussen

Why “Old School” Optometric Marketing is a Money Pit (and the Recurring Revenue Hack Nobody Talks About)

Let’s be blunt: Most “optometric marketing” is stuck in 2010. Direct mail. Postcards. The dreaded “10% off your next exam!”
Here’s the truth: Discounts are a race to the bottom. Recurring revenue is a race to the top.

Fast facts that’ll blow your mind:

  • Membership patients spend 2X–4X more than non-members

  • Practices with recurring revenue have up to 45% higher retention

  • The #1 growth lever in optometry? Maximizing revenue per patient (not just seeing more eyeballs)


️ Story: How Dr. Brianna Unlocked “MRR Freedom” With a Membership Plan

Dr. Brianna ran “Eagle Eye Optometry” in Kansas City.
She was the classic “good” doc—steady business, busy schedule, yet somehow always stressed. Every January, she’d grind through slow season wondering if this was really what she signed up for.

Then, she launched a membership plan using BoomCloud™.
$39/month: Unlimited exams, 20% off glasses, family add-ons, and exclusive VIP events.

6 months later:

  • 420 members enrolled

  • MRR: $16,380/month

  • ARR: $196,560/year

  • Member patients spent 3.2X more on average than non-members

  • Renewal rate: 82% (repeat business = revenue stability)

  • Team morale: “We have fun again because we’re not desperate for ‘just one more’ patient.”

Dr. Brianna didn’t work harder—she just started getting paid more, automatically.


From “Marketing for Appointments” to “Marketing for Loyalty & Revenue”

Old-School Way:

  • Buy Facebook ads. Hope for calls. Discount your way into oblivion.

  • Rinse and repeat…forever.

New Way (The Epiphany):

  • Market a membership—not just a visit.

  • Every marketing dollar goes further (MRR is sticky!)

  • Your best patients never price-shop, no-show, or disappear

Big realization:
You don’t need more new patients. You need more loyal ones—and the right optometric marketing turns one-time visits into recurring revenue.


Bulletproof Optometric Marketing Moves (and Why Membership Rules)

What actually works?

  • Create a killer membership offer:

    • Unlimited or discounted exams

    • Perks like frame/lens discounts, exclusive sales, family add-ons

    • Monthly or annual pricing—easy yes!

  • Promote everywhere:

    • Website popups: “Join our EyeCare Club!”

    • Social ads: “$39/month for unlimited exams & VIP savings”

    • Front desk: “Would you like the member price today?”

  • Automate everything:

    • Use BoomCloud™ for billing, reminders, renewals

    • Email and SMS: Welcome sequences, reminders, “member wins” stories

  • Measure what matters:

    • Track your MRR (Monthly Recurring Revenue), ARR (Annual Recurring Revenue), and member LTV (Lifetime Value)

    • Membership patients spend 2X–4X more—statistically proven

Bonus marketing ideas:

  • Host “Member Days” with bonus perks

  • Run member referral programs (“Bring a friend, get a free upgrade”)

  • Send “Thank You” surprises to top members (birthday discounts, lens care kits)


Data That Proves Optometric Memberships Crush Old Marketing

  • Retention rates up to 45% higher (source: BoomCloud™ client data)

  • Revenue per patient jumps 2X–4X when they join a membership plan

  • Practice value increases 25%–40% (MRR is attractive to buyers)

  • No-shows decrease by 50%+—patients show up when they’re paying monthly

Translation:
You get more money, happier patients, and a less stressful life.


️ Case Study: BoomCloud™ Memberships in Action

Practice: “Focus First Optometry”
City: Raleigh, NC
Problem: Too many “deal seekers,” weak loyalty, inconsistent revenue
Solution: Launched “FocusFirst Club” ($44/month, unlimited exams, 25% off frames, free lens cleaning)

6-Month Results:

  • 375 active members

  • MRR: $16,500

  • ARR: $198,000

  • Member LTV: 3.6X compared to regular patients

  • Social proof: Referrals doubled, Google reviews soared

“With BoomCloud™, we built our membership program in days, not months. Our team loves it. Our patients love it. Revenue? Best year ever.”
—Dr. Casey, Owner


Your Step-by-Step Optometric Marketing Playbook

Ready to stop competing on price and start building wealth? Here’s your plan:

  1. Design a membership plan with irresistible value.

    • Unlimited or discounted care, priority service, exclusive perks

  2. Set up BoomCloud™ to manage it all.

    • Automated billing, renewals, and communication

  3. Market your plan everywhere.

    • Website, social media, email, and every front desk conversation

  4. Track your key metrics.

    • Watch your MRR, ARR, and retention climb—month after month


Extra Ideas to Supercharge Your Optometric Marketing

  • Launch a “Members Only” style event (frame show, wine & cheese night)

  • Create “Family Memberships” for easy upsells

  • Send monthly “member savings” updates (“You saved $83 this month!”)

  • Feature member stories on social (with their cool new frames and testimonials)


The Big Takeaway: Why Recurring Revenue is King in Optometry

  • Predictable cash flow = confidence (no more end-of-month panic)

  • Members spend more, refer more, and stick around

  • MRR/ARR boosts practice value, stability, and makes you less reliant on insurance

  • Your team and your patients BOTH win


Final Thoughts: Optometric Marketing That Pays Off

If you’re ready to ditch the “discount hamster wheel” and actually GROW, it’s time for a membership mindset.

  • Recurring revenue is your unfair advantage.

  • Membership patients are your super-fans.

  • Your marketing is no longer a cost—it’s an investment in profit and loyalty.

My Top Podcasts

How Smart Practice Owners Attract, Retain & Create Recurring Revenue

Get the book that’s helping over 65,000  practices ditch insurance, boost cash flow, and create financial freedom with a patient membership program.

Membership Plans For Optometrists

vision-membership-plan-ebook Creating a patient membership plan is the smartest strategy to implement in your practice. You will increase patient satisfaction & loyalty, Increase predictable recurring revenue & increase sales!

Fire The PPOs!

Say goodbye to PPOs and hello to a thriving, independent dental practice. Don’t miss out – your journey to financial freedom starts here!

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Jordon Comstock

Author Bio

Jordon Comstock is the Founder & CEO of BoomCloud™, a software that allows practice, clinic & spa owners to build, manage and scale a membership program. This helps practice & clinic owners to create recurring revenue & improve loyalty via membership programs. Jordon is passionate about Music, Hawaii, Healthcare businesses like: dentistry, optometry, med spas and massage spas. Schedule a demo of BoomCloud™ and learn how membership programs can improve your business. Here are more dental books to improve your practice

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