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Dental Marketing 101: Your Ideal Patient Profile

November 22, 2024
Written by: Jordon Comstock

Buckle up, folks! If you’re here, you’re probably navigating the exciting (sometimes chaotic) world of running a dental practice. But what if I told you that there’s a magical way to ensure you’re bringing in the BEST patients for your practice – Dental Marketing 101: Your Ideal Patient Profile – patients who are not only a joy to work with but are also a perfect fit for your business goals? Yeah, we’re diving deep into creating an Ideal Patient Profile (IPP), and you better believe we’ll be throwing in some juicy details about cash patients, PPO warriors, and the membership plan enthusiasts!

Ideal Patient Profile: Why It Matters: Dental Marketing

You wouldn’t try to fit a square peg into a round hole, right? Well, the same goes for your practice. Every dental office has its own vibe, unique culture, and specific goals. And let’s face it – not all patients are created equal. Understanding your Ideal Patient Profile( these guys can help you master the ideal patient profile!) is like having a secret weapon that makes marketing, patient care, and revenue goals SO much easier to achieve.

What Makes Up an Ideal Patient Profile?

  1. Patient Demographics: Age, gender, income level, and even lifestyle habits matter! Are your ideal patients young professionals who value convenience, or are they families looking for a trustworthy practice for their kiddos?
  2. Psychographics: What motivates your patients? Are they health-focused, seeking cosmetic upgrades, or trying to escape the horrors of painful dental experiences from the past?
  3. Payment Preferences: Oh, we’ll get to this juicy detail soon – trust me!

The Lowdown on Different Types of Patients

Now, let’s break down the differences between cash, PPO, and membership plan patients. Each patient type can have a massive impact on your practice, and it’s all about finding that sweet spot that aligns with your goals.

1. Cash Patients – The Unicorns of Dentistry

Cash patients are the dream. They’re straightforward, pay on time, and usually require less administrative hassle. But – and it’s a big BUT – they can be unpredictable. Cash patients may not always seek out regular treatments, especially if they’re budget-conscious or if dental care is not their top priority. These patients have a 24% conversion rate for treatment, and on average, they spend $900 per year. Reliable? Sometimes. But not your highest earners.

2. PPO Patients – The Double-Edged Sword

Ah, PPO patients. The bread and butter of many practices, but also the bane of existence for dentists tired of negotiating with insurance companies. PPO patients come with an average 38% treatment conversion rate and spend around $950 per year. They can provide a steady flow of income, but here’s the kicker: their spending is often limited because insurance companies have dialed into the psychology of spending. Insurance coverage caps and limitations mean patients are conditioned to think small. So even if they need more comprehensive care, the psychological and financial barriers are hard to overcome.

3. Membership Plan Patients – The Champions of Recurring Revenue

Now, THIS is where things get spicy. Membership plan patients are loyal, predictable, and they value the services you provide. These patients boast a 40% treatment conversion rate, significantly higher spending at $2,300 per year (including subscription revenue), and no limitations on their care. They say YES to more treatment because they’re not constrained by insurance hurdles. Membership plans create an opportunity for patients to pay a monthly or yearly fee that covers preventive care and offers discounts on other treatments. It’s a win-win! Patients love the transparency and affordability, while you benefit from predictable, recurring revenue. Plus, it gives you more freedom from the constraints of PPOs. If you’re looking to stabilize your income and reduce dependence on insurance, this is the gold mine.

Impactful Tips from Dan & Jordon

Here are some game-changing takeaways from conversations with Dan and Jordon Comstock that’ll make you rethink your patient strategy:

  1. Market to Your Ideal Patients: Whether you’re running Google ads, sending out emails, or getting active on social media, tailor your message to the patients you want to see. Highlight the benefits of cash payments or membership plans if you’re trying to steer away from PPO dependency.
  2. Streamline the Onboarding Process: Make it seamless and simple for new patients to understand your offerings. If you’re offering a membership plan, shout it from the rooftops and explain the benefits clearly.
  3. Analyze Your Practice’s Data: Take a good, hard look at where your revenue is coming from. If most of your income is tied up in low-reimbursement PPOs, it might be time for a strategy shift.
  4. Communicate Value Over Price: Patients often don’t understand the true value of high-quality dental care. Educate them on why your services are worth it, especially when you’re talking about membership plans or cash payments.
  5. Leverage Technology: Whether it’s for marketing, patient scheduling, or membership plan management, using the right tech can make your practice run smoother and boost patient satisfaction. And hey, isn’t that what we all want?

How to Use Dental Marketing to Attract Your Ideal Membership Patients

Alright, dental warriors, now that you’re pumped about the power of membership plan patients, let’s dive into the art of ATTRACTING them. Yes, it takes some marketing magic to draw in these high-value, subscription-loving, “say yes to more treatment” patients. But don’t worry – with the right strategy, you’ll have them lining up to join your membership plan like kids at an ice cream truck.

Ready to turn up the energy? Here we go!

1. Make Membership Irresistible

First things first: your membership plan has to stand out. And I’m not talking about boring bullet points hidden somewhere on your website. Put your membership plan front and center with enticing, can’t-miss benefits. You’re not just offering a plan – you’re offering peace of mind, savings, and a VIP experience.

Key Tips:

  • Design a Dedicated Membership Page: Create a landing page that lays out the benefits in a super easy-to-digest format. Use visuals and bold statements that catch the eye.
  • Highlight Cost Savings: People love a good deal. Explain how patients save money compared to paying out-of-pocket or dealing with the restrictions of PPOs.
  • Add Testimonials: If you’ve got membership patients raving about the convenience and affordability, put those stories on display. Real experiences build real trust.

2. Dominate Local SEO with a Membership Twist

You know what’s better than waiting around for patients to find you? Making sure you show up in their search results the moment they’re Googling “affordable dental care near me.” This is where local SEO comes in, and yes, we’re going to add a membership twist to it.

Local SEO Tips:

  • Target Keywords for Membership: Think of search phrases like “dental membership plan in [your city]” or “affordable dentist with no insurance needed.” Make sure these keywords are peppered throughout your website, blog content, and even your Google My Business profile.
  • Create Blog Content for Membership Seekers: Write SEO-optimized blog posts that speak to uninsured or underinsured patients. Titles like “Why Dental Membership Plans Are Better Than Insurance” or “5 Reasons to Join a Dental Membership Plan” can work wonders for organic traffic.
  • Optimize Your Google My Business: Mention your membership plan in your business description and highlight the perks. This can make you stand out in local searches.

3. Use Social Media to Build Buzz

We’re living in the digital age, where everyone and their grandma are on social media. And you better believe you can use platforms like Facebook, Instagram, and even TikTok (if you’re feeling adventurous) to spread the word about your membership plan.

Social Media Strategies:

  • Engaging Posts: Post short, snappy videos explaining your membership plan benefits. Use real patients (with their permission, of course) or animated infographics to keep things fun.
  • Share Success Stories: People love stories. Share how your membership plan helped a family or individual save money and get the care they needed.
  • Run Targeted Ads: Use Facebook Ads to target local users who are likely to be uninsured or frustrated with traditional PPO limitations. Make sure the ad copy is simple yet enticing, like, “Say goodbye to insurance headaches. Join our dental membership plan today!”

4. Leverage Email Marketing to Stay Top-of-Mind

Once a patient shows interest in your membership plan, don’t just wave goodbye and hope they come back. Email marketing is your golden ticket to staying in their minds and inboxes. The goal here is to nurture leads and gently push them towards signing up.

Email Marketing Tips:

  • Send an Educational Email Series: Create a series of emails that explain your membership plan benefits. Think of subjects like, “How Our Membership Plan Saves You Money” or “The Top 3 Reasons to Go Insurance-Free.”
  • Offer Limited-Time Promotions: People love a sense of urgency. Send out emails with a special offer, like a discount on their first year of membership if they sign up by a certain date.
  • Follow Up with Personal Touches: If someone expresses interest, send a personalized email or even call them. Sometimes, a simple conversation can be the nudge they need to join.

5. Host Webinars or Live Events: Dental Marketing

Education is key, especially when it comes to getting patients on board with something new like a dental membership plan. Hosting webinars or live Q&A sessions can be a game-changer. And the best part? They can be recorded and used as evergreen content on your website!

Webinar Ideas:

  • “Dental Care Made Affordable: How Our Membership Plan Works”: Explain your membership plan and answer common questions.
  • “Why Dental Insurance Isn’t Always the Best Option”: Educate your audience on the drawbacks of PPOs and how your membership plan solves those problems.

6. Get Involved in Your Community

Sometimes the best way to attract membership patients is the old-fashioned way: community involvement. Sponsor local events, partner with nearby businesses, or give back to your community in meaningful ways. People love supporting businesses that are active in the community.

7. Create a Referral Program

Happy patients are your best marketing tool. Create a referral program where existing patients can earn rewards or discounts for bringing in new membership patients. Word of mouth is incredibly powerful, especially in the dental world.

Marketing to your Ideal Patient Profile of membership patients isn’t just about running ads or writing blog posts – it’s about creating a holistic strategy that showcases your value, educates your community, and builds genuine trust. By leveraging local SEO, social media, email marketing, and community involvement, you’ll not only attract more membership patients but also create a sustainable, predictable revenue stream for your practice.

So, go forth and get creative! Make your membership plan irresistible, and remember, BoomCloud is here to help you crush your goals. Let’s do this! ✨

Wrapping It Up: Dental Marketing

In the end, building your Ideal Patient Profile is about knowing who you want to serve and how you want to serve them. By fine-tuning your strategy, you can create a thriving practice filled with happy, loyal patients – and maybe even say goodbye to the dreaded PPO hustle. Remember, dentistry is evolving, and it’s all about adapting and finding new ways to deliver exceptional patient experiences.

Stay energetic, stay fun, and most importantly, keep rocking that dental game! If you have questions or want to dive deeper into membership plans, you know who to call – BoomCloud is here to make it happen. Let’s do this!

Download "The Million Dollar Membership Plan" E-book!

Learn tactics and strategies from practices that have built a million dollars in recurring revenue from their membership subscriptions alone! Creating a patient membership plan is the smartest strategy to implment in your practice. You will increase patient satisfaction & loyalty, Increase predictable recurring revenue & improve your case acceptence by 3X with members. Download the book Now!

What is BoomCloud™?

BoomCloud is a software platform that allows you to create, manage & grow your own membership program. Build unlimited plans, track recurring revenue, active members metrics. Integrate your online membership enrollment with your website & start growing recurring revenue. Schedule a demo!

Fire The PPOs With These Proven Strategies!

Discover how to break free from the grip of PPOs and transform your practice into a thriving, profitable business. Imagine better cash flow, higher profits, and stronger patient relationships. It’s not a dream – it’s a reality waiting for you.

Say goodbye to PPOs and hello to a thriving, independent dental practice. Don’t miss out – your journey to financial freedom starts here!

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Jordon Comstock

Author Bio

Jordon Comstock is the Founder & CEO of BoomCloud™, a software that allows practice, clinic & spa owners to build, manage and scale a membership program. This helps practice & clinic owners to create recurring revenue & improve loyalty via membership programs. Jordon is passionate about Music, Hawaii, Healthcare businesses like: dentistry, optometry, med spas and massage spas. Schedule a demo of BoomCloud™ and learn how membership programs can improve your business.

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