Dental KPI Cheat Sheet: Track These Metrics or Risk Leaving Money on the Table

April 25, 2025
Topics: Dental
Written by: Jordon Comstock

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If You’re Only Looking at Production Reports—You’re Measuring the Wrong Game

Dentists love their production reports. Lets look at the most important dental kpi s
But production isn’t profit.
And new patients don’t equal growth.
PPO write-offs make your “numbers” lie.

If you want to grow a business—not just fill a schedule—you need to know your dental KPIs like your life depends on them.

We’re talking:
✅ MRR (Monthly Recurring Revenue)
✅ ARR (Annual Recurring Revenue)
✅ Revenue per Patient (RPP)
✅ Membership growth
✅ Case acceptance
✅ Churn rate

And YES—BoomCloud™ tracks all of this in real time for practices ready to scale like CEOs.

Let’s break down the dental KPI metrics that matter.


Story: How Dr. Kris Used Dental KPIs to Go from “Busy but Broke” to 6-Figure Recurring Revenue

Dr. Kris had a full hygiene schedule.
She had new patients pouring in.
But every month felt like financial roulette.

Then she learned this simple truth:
“If you’re not tracking the RIGHT numbers, your practice isn’t growing—it’s guessing.”

She started tracking: ✅ MRR
✅ Revenue per patient
✅ Membership signups and retention

And with BoomCloud™, she built a dashboard she reviewed weekly.

In 9 months:

  • MRR = $29,000/month

  • ARR = $348,000

  • Revenue per patient = 3.8X higher for members

  • Case acceptance = 87%

  • Team stress = way down

Dr. Kris didn’t work more—she just tracked smarter.


Dental KPIs That Every Practice Should Be Tracking


✅ 1. MRR – Monthly Recurring Revenue

This is your most important dental KPI for cash flow predictability.

Formula: MRR = Total active members × monthly membership fee
Ex: 850 × $40 = $34,000/month

Why it matters: ✔️ MRR keeps your practice running even during cancellations
✔️ Gives you leverage in hiring, expansion, and budgeting
✔️ Predictable revenue = scalable business

Use BoomCloud™ to track MRR by location, plan type, and acquisition source
BoomCloudApps.com


✅ 2. ARR – Annual Recurring Revenue

Formula: ARR = MRR × 12

Example:
$34,000 MRR × 12 = $408,000 ARR

Why it matters: ✔️ This is what investors, buyers, and banks look at
✔️ Shows how sustainable your membership program is
✔️ Helps you set growth goals with confidence


✅ 3. RPP – Revenue Per Patient

New patients are expensive. Maximize the value of every visit instead.

Formula: Total revenue ÷ total active patients

BoomCloud™ users report:

  • PPO patient = $600–$900/year

  • Membership patient = $1,500–$2,500+/year

Why it matters: ✔️ High RPP = better marketing ROI
✔️ You grow WITHOUT needing more chairs or hours
✔️ You see fewer patients and make more money


✅ 4. Membership Churn Rate

You don’t just want signups—you want renewals.

Formula:
Churn = # of members lost ÷ total members at start of month

Ideal churn = under 10%

BoomCloud™ alerts you to cancellations and automates renewal messaging.


✅ 5. Case Acceptance Rate

This is where treatment plans turn into revenue.

Formula: Accepted treatment ÷ presented treatment

Target = 70%+
BoomCloud™ members average 80–90% because they’ve already invested in the relationship.

Tip: Use BoomCloud™ to present treatment with membership savings embedded.


Dr. Kris Built a Business, Not Just a Practice

Dr. Kris used to work 50-hour weeks and still felt broke.
Now, she reviews her BoomCloud™ dashboard every Monday: ✔️ MRR is climbing
✔️ Her team is enrolling members
✔️ Her revenue per patient is nearly 4X what it was

She’s not guessing anymore—she’s growing.


Final Thoughts: Stop Guessing, Start Scaling With the Right Dental KPIs

Want your practice to grow with less stress and more profit?

✅ Track MRR, ARR, and RPP
✅ Watch your retention and churn
✅ Use BoomCloud™ to track all KPIs from ONE dashboard
✅ Build a practice with predictable, recurring income

Ready to lead like a CEO—not just a dentist?

Build your KPI dashboard today at BoomCloudApps.com

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Jordon Comstock

Author Bio

Jordon Comstock is the Founder & CEO of BoomCloud™, a software that allows practice, clinic & spa owners to build, manage and scale a membership program. This helps practice & clinic owners to create recurring revenue & improve loyalty via membership programs. Jordon is passionate about Music, Hawaii, Healthcare businesses like: dentistry, optometry, med spas and massage spas. Schedule a demo of BoomCloud™ and learn how membership programs can improve your business. Here are more dental books to improve your practice

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