Alright doc, quick reality check:
When’s the last time you checked your patient satisfaction survey results?
Wait… you don’t have one?!
Imagine flying blind, hoping your patients are happy while they quietly ghost you for a fancy chain clinic down the street.
No bueno. But don’t worry — today you’ll learn how to flip boring surveys into gold AND how pairing them with a killer membership plan transforms lukewarm patients into loyal superfans who stick around, spend more , and actually like paying you every month.
Let me introduce you to Dr. Mike.
A rad dentist in Austin with a decent practice and a big problem: churn.
New patients came in, got a cleaning, mumbled “thanks” and vanished into the dental Bermuda Triangle. His schedule looked packed but revenue dribbled in slower than molasses.
One day, over a lukewarm energy drink and a motivational podcast, Mike heard me rant about BoomCloud™ — a software that helps practices build profitable membership plans and, bonus, keeps patients engaged.
Mike did two things:
1️⃣ He launched a short patient satisfaction survey.
Questions like:
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“How awesome did we treat you?”
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“Would you tell your mom about us?”
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“What sucked (so we can fix it)?”
2️⃣ He used the survey results to fix annoying things (spoiler: nobody likes 20-minute waiting rooms ♂️), then pitched a simple membership plan:
$35/month
Covers 2 cleanings + X-rays
Discounts on everything else
No insurance nonsense
Guess what happened next?
Patients raved about the changes, signed up for his plan like kids in a candy store and his Monthly Recurring Revenue (MRR) shot up to $24,000. That’s $288,000 a year in predictable Annual Recurring Revenue (ARR)!
Want the same?
You don’t need to be a wizard — just copy Dr. Mike:
✅ Use a patient satisfaction survey to sniff out friction.
✅ Fix what’s broken.
✅ Offer a no-brainer membership plan.
✅ Use BoomCloud™ to manage it all like a boss.
Schedule Your Free BoomCloud™ Demo
You might be thinking, “But Jordon, I already ask my patients how we did.”
Cool. And then what? Do you track it? Fix it? Tie it to a plan that locks in loyalty and boosts spend per patient?
Surveys alone don’t cut it. Pairing surveys with a membership plan creates a feedback-profit loop:
✅ Listen to patients
✅ Fix their gripes
✅ Make them feel VIP
✅ Keep them paying monthly
This is how big brands grow cult followings. Now YOU can do it too.
How a Patient Satisfaction Survey Supercharges Loyalty
Here’s the real deal: Dental patients hate surprises, waiting, and feeling ignored.
Your survey pinpoints:
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What you’re doing right
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What you need to fix ️
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What keeps them loyal ❤️
Combined with a membership plan, you guarantee them:
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Predictable costs
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Better care
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VIP perks
In return? You get:
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Higher revenue per patient
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More case acceptance
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Fewer insurance headaches
Boom.
BoomCloud™ Case Study: The Patient Feedback Machine
Practice: Small-town hygiene-focused office in Colorado
Problem: 40% of new patients never booked a second visit
Solution: Ran a 3-question patient satisfaction survey. Top complaint: “Too many surprise fees.”
So, they launched a BoomCloud™ membership plan:
✅ $29/month covers cleanings
✅ 20% off all other treatment
✅ No surprise fees ever
Result:
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600 members in a year
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$17,400 in MRR
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$208,800 ARR
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2X spend per member on whitening, Invisalign, implants
Happy patients. Happy bank account.
What Should Your Patient Satisfaction Survey Ask?
Here’s a no-BS template:
Must-Have Questions:
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How satisfied are you with today’s visit?
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What would you change about our practice?
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How likely are you to recommend us to friends/family?
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Do you understand your treatment plan and costs?
Pro Tip: Keep it short — under 5 questions. Use smiley face emojis for scale. People hate long surveys.
Bonus: Use the best answers as Google reviews. BoomCloud™ even integrates review tools. Double win!
Why a Membership Program is the Ultimate Patient Satisfaction Solution
A good patient satisfaction survey tells you what to fix.
A great membership program fixes it AND locks in the win.
Patients hate:
❌ Surprise bills
❌ Insurance runarounds
❌ Expensive out-of-pocket surprises
Membership plans solve all three:
✅ Predictable cost
✅ No claim denials
✅ Immediate savings
When people feel safe financially, they say “yes” to more treatment — like whitening, implants, ortho — the juicy stuff that boosts your bottom line.
Profit By the Numbers
Let’s talk real money:
82% of patients prefer a simple monthly plan over dealing with insurance.
Practices with a membership plan see patients spend 2–4X more.
MRR smooths out the dry months when the schedule looks like tumbleweeds.
5 Steps to Go From Bland to Brand-Fanatic Practice
1️⃣ Survey your patients quarterly.
2️⃣ Fix the top pain points fast.
3️⃣ Launch a simple membership plan with BoomCloud™.
4️⃣ Train your team to pitch it at every visit.
5️⃣ Market it like crazy: website, social media, in-office posters.
Get Started Now
Listen, doc: you can keep hoping patients stay loyal, or you can engineer loyalty, feedback, and profit on autopilot.
Download the Million-Dollar Membership Plan Ebook
Take the Six-Figure Patient Membership Plan Course
Create Your BoomCloud™ Account for FREE
FAQs
How often should I run a patient satisfaction survey?
Ideally once every quarter. Keep it short and sweet!
What’s a good response rate?
Aim for 40–60%. Text and email it same day for best results.
Do patients really want a membership plan?
Absolutely. Subscriptions are life now. They want simplicity and savings.
How much extra revenue can I expect?
Most BoomCloud™ practices add $10k–$50k/month in MRR within a year.
Is BoomCloud™ hard to use?
Nope. It’s plug-and-play. Their support team holds your hand the whole way.
Conclusion
A patient satisfaction survey shows you where to improve. A membership plan fixes the problem and makes your patients loyal, profitable superfans.
Don’t overthink it. Copy Dr. Mike: Survey. Fix. Launch plan. Get paid.
Become the next BoomCloud™ success story now!
