Key Performance Indicators Dental Practice Owners MUST Know (If They Actually Want to Grow)

June 06, 2025
Topics: Dental
Written by: Lisa Rasmussen

How Smart Practice Owners Are Ditching PPOs and Adding $500K+ in Recurring Revenue

Join our exclusive course and discover the proven strategies that practices use to add $10,000+ in monthly recurring revenue with patient membership plans. Dr. Evans took this course and now has over 800 members and $37,000/mo of predictable recurring revenue. Watch this webinar before we take it down in 24 hours.

This course normally sells for $297.

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- How to Build a Membership Plan That Pays You Monthly (Even While You Sleep!)

- Why PPOs Are Stealing Your Revenue—And How to Take Control of Your Profits

- The 3-Step System to Scale Recurring Revenue
(Even If You’ve Never Sold a Membership Plan Before!)

- The #1 Mistake Dentists Make When Dropping PPOs (And How to Avoid It!)

LIVE Case Study: How One Dentist Went from PPO-Dependent to $500K+/Year in Recurring Revenue With a Membership Program!

In dentistry today, PPOs are not your friend, they hurt your cash flow, demolish your profit margins, jeopardize your patient relationships & use A.I. to deny claims!!

If I had an employee or partner that messed up my business like that, I would FIRE them ASAP! 

$47. No fluff. Just results.

You in?

If You Can’t Measure It, You Can’t Grow It — The Dirty Truth About Key Performance Indicators in Your Dental Practice

Key performance indicators dental practice. Ever feel like you’re hustling hard in your dental practice, but still drowning in chaos, canceled appointments, and unpredictable revenue?

Here’s a question no one’s asking: Do you actually know your numbers? Like, REALLY know them?

I’m talking about your key performance indicators dental practice owners NEED to track — not just the sexy production numbers, but the revenue per patient, treatment acceptance, patient churn, and (drumroll, please)… recurring revenue metrics like MRR and ARR.

Let’s be real. You didn’t become a dentist to become an accountant. But if you don’t get these metrics dialed in, you’ll keep spinning your wheels like a hamster on espresso.

And the most overlooked KPI goldmine of all? Your membership plan.

Let’s dive into how BoomCloud™ and smart membership programs are turning KPIs into cold, hard cash for practices that are done guessing and ready to scale.


Let’s talk real KPIs — the ones that tell you if your business is alive, thriving, or bleeding out like a bad extraction.

The Classic KPIs (That You Should Already Be Watching)

  • Production – Total $ billed (but don’t stop here)

  • Collections – What you actually get paid

  • New Patients – But what’s their LTV?

  • Recall Rate – How many patients are actually returning?

  • Case Acceptance Rate – If they don’t say yes, it doesn’t count

Now here’s where it gets juicy.


The NEW KPIs That Smart Practices Are Using to Scale

These are the game-changers — the ones tied to membership programs and predictable income.

  • MRR (Monthly Recurring Revenue)

  • ARR (Annual Recurring Revenue)

  • Revenue Per Patient

  • Membership Plan Growth Rate

  • Retention & Churn Rate

Track these, and you stop guessing. You start scaling. And your dental business becomes an actual business, not just a job with cavities.


The Story: How Dr. Lisa Used BoomCloud™ to Level Up Her KPIs (and Her Life)

Dr. Lisa ran a small family practice in Oregon. She was great with patients but had zero clue what KPIs to track.

She’d glance at her production report and call it a day. But deep down, she knew something was off. Too many no-shows. Revenue all over the place. Staff always stressed.

Then she met the BoomCloud™ crew at a dental conference.

Fast forward 9 months…

425 active members
$17,500 in Monthly Recurring Revenue (MRR)
$210,000 ARR
Treatment acceptance up 74% among members
Revenue per patient more than doubled

Oh, and she stopped taking insurance.


When You Track the Right KPIs, You Don’t Need More Patients — You Need Better Strategy

Dr. Lisa’s “aha” moment?

“I was chasing new patients like a psycho when I should’ve been maximizing the ones I already had.”

That’s the Epiphany Bridge, folks.

She realized that by launching a membership program and tracking KPIs like MRR and treatment acceptance, she could do more with less. She didn’t need 30 new patients a month. She needed predictable, recurring income and loyalty from the ones she already had.


Track Killer KPIs and Build Recurring Revenue With BoomCloud™

BoomCloud™ is more than just “software.”

It’s a financial crystal ball for your practice. Here’s how it helps you track (and grow) your most important KPIs:

  • MRR & ARR Dashboards – See your recurring revenue in real-time

  • Automated Payments – So money flows in even on your day off

  • Membership Analytics – Track growth, churn, engagement

  • Revenue Per Member Reports – Know exactly what each patient is worth

  • Team Training – So your front desk doesn’t freak out over numbers

Start a FREE trial now at BoomCloudApps.com and bring your KPIs into the light.


BoomCloud™ Membership Plans Boost ALL Your Metrics

You want KPIs? Membership plans give you a buffet of ‘em:

What You’ll Track (And Love):

  • Number of Active Members

  • Average Monthly Spend Per Member

  • Renewal Rate

  • ‍⚕️ Treatment Plan Acceptance (Per Member vs. Non-Member)

  • Lifetime Value (LTV) of Members

Spoiler alert: membership patients spend 2X to 4X more than regular ones. Why? Because they’re bought in — emotionally and financially.


Cool KPI-Based Marketing Ideas Using BoomCloud™

Get your team excited with these KPI-smart growth hacks:

  • Run a “Membership KPI War” – Front desk vs. hygienists. Who can get more signups this month?

  • Send monthly KPI scorecards to your team — transparency = ownership

  • Include patient savings stats on treatment plans (builds trust + urgency)

  • Run Facebook ads targeting uninsured patients with your BoomCloud™ link — track conversions weekly

This is intelligent marketing that makes your KPIs dance.


Real Stats From Real Practices Using BoomCloud™

KPI Before BoomCloud™ After 6 Months
Monthly Recurring Revenue (MRR) $0 $13,300
Revenue Per Patient $350 $1,150
Treatment Acceptance Rate 42% 75%
Active Members 0 390

And no, these aren’t unicorn numbers. These are typical when a practice gets serious about memberships.


❓FAQs About Key Performance Indicators in Dental Practices

What KPIs should I track monthly?
Start with MRR, revenue per patient, new members, treatment acceptance, and no-show rate.

How do I calculate revenue per patient?
Total revenue ÷ total active patients. BoomCloud™ makes this stupid simple.

What’s a good MRR goal for a small practice?
Shoot for $10K/month to start. That’s 250 members at $40 each. Not hard when you use BoomCloud™.

Do I need to be a numbers nerd to do this?
Nope. BoomCloud™ gives you all the dashboards. You just click and smile.

Will this work with PPO patients?
Yes! You can run a hybrid model or eventually transition off PPOs altogether.


Final Word: You Can’t Grow What You Don’t Track

Key performance indicators dental practice owners should obsess over are the ones that tie directly to revenue, retention, and recurring income.

Memberships give you all three.

So stop guessing. Stop relying on gut feelings and vanity metrics. Start tracking the numbers that actually matter.

Take control of your KPIs today at BoomCloudApps.com and turn your practice into a revenue-generating machine.


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vision-membership-plan-ebook Creating a patient membership plan is the smartest strategy to implement in your practice. You will increase patient satisfaction & loyalty, Increase predictable recurring revenue & increase sales!

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Jordon Comstock

Author Bio

Jordon Comstock is the Founder & CEO of BoomCloud™, a software that allows practice, clinic & spa owners to build, manage and scale a membership program. This helps practice & clinic owners to create recurring revenue & improve loyalty via membership programs. Jordon is passionate about Music, Hawaii, Healthcare businesses like: dentistry, optometry, med spas and massage spas. Schedule a demo of BoomCloud™ and learn how membership programs can improve your business. Here are more dental books to improve your practice

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