How to Get More Massage Clients: 6 Proven Membership Strategies to Explode Your Practice Growth

November 09, 2025
Topics: Massage Spa
Written by: Lisa Rasmussen

You’re an amazing massage therapist

— you’ve got the hands, the ambiance, the vibe—but the client list? It’s sketchy. One day packed, the next day tumble­weed. You’re asking yourself: how to get more massage clients? You’ve tried promos, social posts, old‑school referrals, yet nothing sticks.

What if instead of chasing more clients, you created a system where they come back, become loyal, refer their friends, and spend more? Think of it: a membership program that turns your practice into a magnet, not a hamster wheel. More clients isn’t just about new people—it’s about better value per client and turning them into raving fans.

Let’s cut to the chase: the fastest route to get more massage clients is to ditch the one‑and‑done mindset, adopt a membership model, and optimise how much each client spends and how often they return.


Story

Back in my massage days I hustled hard for new bookings. Craigslist lists, Facebook groups, local events—the works. I’d grab someone’s first visit, deliver the gold, they’d love it… and then? Nothing. I’d email a “hope to see you soon” and wait. Sure enough: 30% booking rate. Not great.

Then I flipped the mindset. I studied membership models (with inspiration from copywriting legends like Russell Brunson & Dan Kennedy), realised that loyalty > acquisition, and built a membership plan for my studio. Clients signed up monthly. They had priority booking. They felt like insiders. My calendar started filling with return visits, referrals spiked, revenue steadied.

And the stats back it up: For practices using BoomCloud™ (traditionally dental but absolutely adaptable), membership patients spend 2× to 4× more per year than non‑members. BoomCloud™+2BoomCloud™+2 MRR and ARR became metrics I actually tracked. I went from feast‑or‑famine to predictable growth.

If you want to get more massage clients—and keep them—the membership route is your engine. Let’s dive in to how you structure it, why it works, and how to get it rolling in your practice.


Solution

Here’s the offer: Launch a membership program in your massage practice that drives loyalty, recurring visits, and higher spend.

Example Tiers

  • Essential Self‑Care: 1 massage/month + 10% off add‑ons

  • Recovery Pro: 2 massages/month + guest pass + upgrade once/year

  • VIP Wellness: Unlimited monthly massages (or 3+) + special treatments + premium scheduling

Behind the scenes you use a system to:

  • Automate billing (monthly recurring revenue = MRR)

  • Track Annual Recurring Revenue (ARR)

  • Monitor revenue per member and compare to non‑member

  • Analyse churn / retention

When your clients are “members” they’re more likely to show up (you’ve got them locked in), spend more (because you’ve built value), and refer friends (“Hey, join our club”). Meanwhile you realise it’s not just about more clients, it’s about better value per client. That’s the best way to grow a practice: optimise revenue per patient.


Aha! Moment

Here’s the turning point: I used to believe “growth = more clients”. I thought the only way was to flood the market, pitch hard, discount, promote. But I discovered: that’s expensive, exhausting, high‑churn.

The epiphany came when I realised: you don’t always need more clients. You need clients who stay, invest, refer, and pay for value. The membership model gave me that. Once I shifted to “optimize revenue per client” rather than “acquire more clients”, everything changed.

Imagine: instead of booking random first‑timers, you have a core of members showing up regularly. They use sessions, get upgrades, bring friends. Your MRR climbs. Your ARR becomes a predictable figure. Your practice isn’t hoping for clients—it’s planning for them.

In the case studies for BoomCloud™, practices showed membership patients spend 2× to 4× more and membership became the engine for scaling. BoomCloud™ That was my moment: I realised growth isn’t always about more heads—it’s about more value per head.


Why Membership Programs Help Get More Massage Clients

Creates a loyalty loop

Members feel part of something. They show up regularly. They’re invested. That means the word spreads: members refer friends, you attract new clients via social proof.

Automates repeat bookings

Someone on a monthly plan is already booked (or booked faster). You don’t rely on “will they call again?”. That means steadier calendar.

Boosts spend and value

When a client becomes a member, they feel special. They accept upgrades, bring partners, use add‑ons. In other industries membership patients spend twice to four times more. That means more revenue from your current base.

Attracts better clients

Memberships appeal to people committed to wellness, not just “get a massage once and forget”. That means higher lifetime value clients.

Stabilises business growth

Tracking MRR & ARR turns guesswork into strategy. You can plan staffing, marketing, upgrades—because you know recurring revenue exists.


Case Study: Practice Using BoomCloud™ to Scale Membership

Here’s how this works—based on BoomCloud™ data that you can adapt to your massage studio.

The Data

  • Membership patients spend 2× to 4× more than non‑members. BoomCloud™+1

  • Example: a practice hit $38,000/month MRR translating into ~$456,000/year ARR — members spent ~3.4× more than insurance‑only patients. BoomCloud™

  • Another case: Practice grew to 700+ active members, ~$30,600/month MRR and ~$367,000/year ARR. BoomCloud™

Massage Studio Adaptation

  • Let’s say Studio “Deep Tissue Club” launches: 250 members averaging $90/month → ~$22,500 MRR → ~$270,000 ARR.

  • If their members spend ~3× more than non‑members, the lifetime value skyrockets.

  • The studio promotes the membership to current clients, new leads, and uses software to track enrollments and renewals.

Why It Worked

  • Clearly defined membership tiers.

  • Team trained to pitch membership on every visit.

  • Billing & renewals automated.

  • Existing clients converted first (low hanging fruit).

  • Data tracked monthly, tweaks made.

If you apply this to your massage practice, you’re not just adding more clients—you’re turning your client base into a loyal community, which leads to more clients via referrals.


How to Launch Your Membership Program for a Massage Practice

Design your tiers

  • Define what each plan includes (sessions/month, discounts, guest pass).

  • Price for value + margin.

Communicate the value

  • In‑studio signage, emails, social posts: “Join the Self‑Care Club”.

  • Present it at checkout: “Would you like to join our membership and save each visit?”

Automate the system

  • Use recurring billing (credit card/ACH).

  • If possible, adopt software or even simple tools that track members, renewals, usage.

Train your team

  • Front desk: membership becomes part of booking conversation.

  • Therapists: mention the club as benefit.

  • Use scripts or workflows.

Track the numbers

  • MRR: monthly recurring revenue from memberships.

  • ARR: MRR × 12 (minus churn).

  • Revenue per member vs non‑member.

  • Retention / churn rate.

  • Referral source.

Promote consistently

  • Email lapsed clients: “Join our club for regular care & savings”.

  • Social ads targeting local area.

  • Referral program: members refer friend → get perk.

Deliver outstanding experience

  • Members expect premium. Ensure consistency, perks, relationship.

  • Surprise & delight: little extras for members.


Why Optimising Revenue Per Patient is the Best Way to Grow

Here’s a truth bomb: acquiring new clients is expensive, time‑consuming, full of uncertainty. Instead, if you get more from each existing or new client, you grow smarter.

Membership plans are the lever that move the needle:

  • You reduce dependence on constant new‑client marketing.

  • You increase lifetime value of each client.

  • You build loyalty, referrals, and predictable cash flow.

As the case study data shows—members spend 2× to 4× more, accept more treatment, refer more. That means your growth doesn’t rely only on more clients—it relies on better clients and better relationships.


Conclusion

If your goal is how to get more massage clients, stop just chasing new names. Instead, build a membership program that turns your clients into loyal, higher‑spend members. You make each client matter more, you improve retention, you simplify your calendar, and you generate predictable revenue.

Design tiers, train your team, automate the system, track your metrics (MRR, ARR, revenue per member), deliver wow service, and watch the membership engine power your practice. When done right, you shift from reactive “get bookings” to proactive “grow loyalty and ROI”.

You don’t just attract more clients—you attract the right clients, keep them returning, upgrade them, and build a practice that thrives. The membership model is your lever. Use it.


FAQs

How quickly can I see results with a membership program?
You may see meaningful shifts in 3‑6 months: more member sign‑ups, regular bookings, increased spend. Full maturity (2×–4× spend per client) more likely in 9‑12 months.

Does membership mean fewer spots for non‑members?
Not necessarily. It means reserving some seats for members and offering tiers smartly. Non‑members still book—but you prioritise value.

What if I don’t have software like BoomCloud™?
You can start manually: spreadsheets, recurring payments, manual tracking. But eventually automation helps scale and track metrics reliably.

How do I price the membership tiers?
Look at your average client spend now. Create a tier that offers value (sessions + discount) and still retains profit. Test and tweak based on uptake.

Will membership customers show up less (because they already paid)?
Actually, they show up more. Because they feel invested and scheduling becomes part of their routine.

How do I promote the membership without being pushy?
Frame it as a self‑care club, not a sales pitch. Use benefits: priority booking, savings, wellness routine. Share testimonials, member stories. Make it about relationship & value.



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Jordon Comstock

Author Bio

Jordon Comstock is the Founder & CEO of BoomCloud™, a software that allows practice, clinic & spa owners to build, manage and scale a membership program. This helps practice & clinic owners to create recurring revenue & improve loyalty via membership programs. Jordon is passionate about Music, Hawaii, Healthcare businesses like: dentistry, optometry, med spas and massage spas. Schedule a demo of BoomCloud™ and learn how membership programs can improve your business. Here are more dental books to improve your practice

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