How to Appeal a Delta Dental Claim (Without Losing Your Mind or Your Money)

June 04, 2025
Topics: Dental
Written by: Lisa Rasmussen

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- How to Build a Membership Plan That Pays You Monthly (Even While You Sleep!)

- Why PPOs Are Stealing Your Revenue—And How to Take Control of Your Profits

- The 3-Step System to Scale Recurring Revenue
(Even If You’ve Never Sold a Membership Plan Before!)

- The #1 Mistake Dentists Make When Dropping PPOs (And How to Avoid It!)

LIVE Case Study: How One Dentist Went from PPO-Dependent to $500K+/Year in Recurring Revenue With a Membership Program!

In dentistry today, PPOs are not your friend, they hurt your cash flow, demolish your profit margins, jeopardize your patient relationships & use A.I. to deny claims!!

If I had an employee or partner that messed up my business like that, I would FIRE them ASAP! 

$47. No fluff. Just results.

You in?

Tired of Getting Screwed by Insurance? You’re Not Alone.

How to appeal a delta dental claim. If you’ve ever had a Delta Dental claim denied, underpaid, or lost in the Bermuda Triangle of insurance bureaucracy, this one’s for you.

Here’s the reality: Dental insurance doesn’t exist to help you — it exists to maximize THEIR profits. You? You’re just a provider code in a spreadsheet.

Dentists spend $118,000 a year on average dealing with insurance-related inefficiencies (yes, you read that right), and Delta Dental is often leading the pack of frustration.

But you’re not powerless. You can fight back — and win.

Let me walk you through how to appeal a Delta Dental claim like a seasoned gladiator (without breaking your brain), then show you how to build a future where you never depend on insurance companies again.

Spoiler: It involves BoomCloud™, recurring revenue, and reclaiming your sanity.


Story: The Day Delta Denied a $2,300 Crown — And What Happened Next

Dr. Amanda in Colorado had just placed a beautiful zirconia crown on a long-time patient. All charts were spotless. Pre-auth in hand. Narrative on point.

Then the EOB arrived:

❌ Claim Denied. “Insufficient evidence of necessity.”

Cue the eye twitch.

Instead of giving up, Amanda did what most dentists don’t — she appealed.
Here’s how she did it:

  • ✅ Reviewed Delta’s denial reason line by line

  • Wrote a clear, concise appeal letter

  • Attached intraoral photos, pre-op X-rays, treatment notes, and even a signed patient narrative

  • Sent it via certified mail (always leave a paper trail!)

21 days later — claim approved in full. Cha-ching.

But here’s where it gets spicy…

After dozens of appeals like this, Amanda said, “I’m DONE dancing with Delta.”
She implemented a membership plan using BoomCloud™ and created predictable cash flow without begging for approval.


The Step-by-Step Playbook: How to Appeal a Delta Dental Claim

Here’s how to tackle an appeal like a dental rockstar:

Step 1: Read the EOB Carefully
Know exactly why they denied it. No guesswork.

Step 2: Gather Your Arsenal

  • Clinical notes

  • Radiographs

  • Intraoral images

  • Periodontal charting (if perio claim)

  • Original pre-auth or estimate

  • Patient statement, if helpful

Step 3: Write a Power-Packed Appeal Letter
Be direct. No fluff. No begging. Just facts. Here’s a quick structure:

“To whom it may concern,
I am appealing the denial for claim #123456 on patient John Doe.
Treatment was both necessary and pre-authorized.
Please see attached clinical documentation supporting this procedure.
I respectfully request full review and approval.”

Step 4: Send via Certified Mail or Secure Portal
Always get confirmation. Fax if possible — yes, insurance still lives in 1997.

Step 5: Follow Up Like a Shark
Call after 7–10 business days. Get a human. Document names, dates, times.

Step 6: Escalate if Needed
If denied again, request peer-to-peer review. Bring out the big guns.

Want to Stop Appealing and Start Earning?

Let’s get brutally honest: Insurance companies are not your business partners. They’re profit machines — and they don’t care about your overhead, your staff, or your stress.

If you want:

  • Recurring, predictable revenue

  • More loyal patients who say yes to treatment

  • A business model that scales without claims…

You need a membership program. And you need BoomCloud™.

Start building yours here

With BoomCloud™, you can:

✅ Create custom plans (preventative, perio, cosmetic)
✅ Automate renewals & billing
✅ Grow MRR and ARR without insurance
✅ Build loyalty programs patients LOVE
✅ Keep 100% of your fees


 “I’m Done Being an Insurance Hostage”

Back to Dr. Amanda. After 14 years in practice, here’s what she realized:

“I was letting Delta Dental control my income. Once I switched to BoomCloud™, I started controlling it myself.”

Now her practice:

  • Has 327 active members

  • Generates $12,465/month in MRR

  • Enjoys ARR of $149,580 from membership alone

  • Sees 4X higher treatment acceptance from members

And guess what? She hasn’t submitted a Delta Dental appeal in 7 months.
Freedom tastes better than any EOB could ever promise.


How MRR & ARR From Memberships Beat Fighting Claims

Let’s break it down with real stats:

Insurance patients generate about $650–$750/year on average
Membership patients generate $1,500–$3,000/year

That’s 2X to 4X more per patient. And they show up. They refer. They commit.

Now multiply that by:

  • 300 members at $39/month = $11,700 MRR

  • Annual? That’s $140K in ARR without any insurance red tape

You’d never again ask, “How do I appeal a Delta Dental claim?”
Because you won’t need to.


Bonus Tips for Claim Appeals and Membership Wins

For Claims:

Always document chairside with photos & notes
Save your EOBs and denial patterns
Know Delta’s policy handbook for your region
Use ADA codes correctly — and justify clearly

For Memberships:

Promote in-office and online
Offer whitening or ortho bonuses
Set up auto-renewals with BoomCloud™
Use email/SMS reminders to keep usage high
Track retention, MRR, ARR from your BoomCloud™ dashboard


FAQs

Can you really win Delta Dental appeals?
Yes — but only if you provide strong documentation and follow up. Never assume they’ll just “get it.”

How long do Delta appeals take?
Typically 15–30 days. But if you’re persistent, it can be faster.

What’s the success rate of appeals?
With proper documentation, it’s 60–75%. Most denials are reversed when appealed correctly.

How much time does BoomCloud™ save?
A ton. No more chasing reimbursements. Revenue just… flows.

Do patients like membership plans?
They love them. It feels like VIP access to your practice — without the insurance mess.

Can I cancel insurance altogether?
You can. Many practices go out-of-network once their membership base hits critical mass.


Conclusion: Appeal When You Must — But Build a Business That Doesn’t Need To

Appealing a Delta Dental claim? Yeah, it’s possible — and sometimes necessary.
But let’s be real: You didn’t go to dental school to argue with actuaries.

You went to help people, build wealth, and maybe buy a boat someday. ⛵

That future doesn’t lie in better appeals — it lies in better business models.

BoomCloud™ is the tool that smart dentists are using to ditch the games and build practices that scale with freedom, not frustration.

Build your membership program now — and never depend on Delta Dental drama again.


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Jordon Comstock

Author Bio

Jordon Comstock is the Founder & CEO of BoomCloud™, a software that allows practice, clinic & spa owners to build, manage and scale a membership program. This helps practice & clinic owners to create recurring revenue & improve loyalty via membership programs. Jordon is passionate about Music, Hawaii, Healthcare businesses like: dentistry, optometry, med spas and massage spas. Schedule a demo of BoomCloud™ and learn how membership programs can improve your business. Here are more dental books to improve your practice

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