Frequently Asked Questions
What is an In-house Dental Membership Program?
A membership program is a set of plans that you offer your patients. These plans offer discounted dental care for a monthly or yearly subscription fee. Once subscribed, a member might benefit from free cleanings plus a discount on other needs. This frees patients and your office from the tethers of insurance companies by offering them the option of a membership plan.
You can learn more from our article on dentistryiq.com
How is BoomCloud different than other software programs?
What makes us different.
Benefit tracking: This allows the practice to track benefits received by a patient. this is critical to track because it is essential to know what patients are using what benefits so they don't sign up and over use a benefit like cleanings and exams.
Flat Fee: We charge a flat monthly fee + any merchant fees to use our software. Most other solutions takes 10% - 20% of the practice membership revenue. This means as a practice grows they will be paying more and more for software. We don't agree with this model.
Regulation Management: We provide a legal section in our software that educates practices about what they need to do in their state when it comes to regulations. We also are in the process of getting qualified in each state for our plan templates. Most other companies claim there are no regulations and don't have a solution.
Contract Management: it is critical to manage practice/patient agreements. BoomCloud allows a practice to upload scanned agreements to a patients account or upload a digital agreement and allow patients to sign digitally. All documents will be securly stored under the member account. This is important because most states require a legal agreement and BoomCloud allows your practice to easily and securily manage this.
Customize Patient Enrollment Page: BoomCloud allows practices to customize the patient sign up page with the practice logo and colors
Unique Dashboard: BoomCloud's unique dashboard educates the practice on important metrics that are crucial to growth and success for managing a membership program.
Automated Payment plans: BoomCloud allows practice to create monthly payment plans that are seperate from membership fees. For example if a patient came in and recieved two crowns done but cant afford to pay everything in full. BoomCloud has a feature that will allow practices to add a balance and automate payments while adding interest.
Monthly and Quartly Features: We are a very innovative software company and are continuously adding new feautres, fixing bugs and adding value to BoomCloud and those that use it.
Grandfathered in: When a practice has signed up with us they will not receive a price increase for using the core software product. other companies will increase their pricing.
What is your refund policy?
Cancel anytime. Past payments are non refundable.
Can I integrate this software into my website?
Yes. You can integrate our software with any website or by using RocketFire Dental Sites (Our Sister Company). Patients will be able to sign up for your plans right from your website. Contact RocketFire about integration.
Can my practice legally sell a membership program?
Yes! Your practice can legally sell a membership program. Some staes have certain requirments and regulations to protect you and the patient. Once you sign up with us, the software will guide you on what your state requires.
How does the software collect payments from patients?
BoomCloud can accept the following payment methods and automates monthly or yearly payments:
Credit Cards: Accept credit cards at a fixed merchant fee of 2.9% + $0.30 per transaction.
ACH Transactions: Collect membership revenue by automatucally withdrawing funds from a patients bank account.
- Our merchant partner will charge .08 percent on all ACH transactions
- It takes one 24 hours for charges to be pulled out of a verified ACH account.
- Our merchant partner has to hold onto this for one week before depositing them into your bank account to allow for the person to dispute the transaction.